Fantastic company.
Fantastic company. Excellent products and their customer service is second to none. Couldn't have been more helpful. Will definitely be recommending them to anyone who will listen.
4.0
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Car Mats UK has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
✨
Based on reviews, created with AISee what reviewers are saying
Looks good
I ordered a boot mat for my MGS5 last week and it arrived today. It looks good and fits perfectly. Would recommend.
Never got product
Considering I never got the mats and my tracking number was fake all I can say is they took my money.
Great quality
Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fitted perfectly. would highly recommend Stephen de silva .
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.carmats-uk.com
All reviews
1,000 total • Write a review
Showing 111 - 120 of 996 reviews
PD
Pete D
US
My MG HS PHEV boot mat
My MG HS PHEV wasn’t specifically listed as compatible for the boot mat I needed. However, after email discussions with CarMats UK I was assured they had the compatible mat pattern. I ordered and the mat arrived and is perfect. Thanks to Dan & Hellen at CarMats UK for your help with this, if you’ll just update the compatible models list for this mat I’ll happily give you 5 stars.
Date of experience: December 11, 2023
r
ranjit
US
Bought rubber mats for my nissan…
Bought rubber mats for my nissan qashqai 18 plate. Arrived after a few days after payment. Just a knock at the door mid morning. Would be nice to have been e mailed they are on the way. Fist impression is the are fitting well. Feel thick and heavy-duty. Only time will tell. Taking out other mats and replacing with these rubber ones. Build quality is good. Has a slight rubber smell but I think this will wear off over time. Already have a boot liner. Thanks.
Date of experience: November 22, 2023
BM
No customer care
Placed an order for car mats and a boot mat. Car mats have arrived, but no boot mat. I've emailed and rang but just being ignored. Don't waste your money. Their customer service sucks. Have my money, but they have no conscious
Date of experience: November 20, 2023
IH
Ian Head
US
Avoid, avoid avoid
Avoid, avoid, avoid!!! Ordered a full boot liner for my car. Had to chase delivery as the website delivery passed well by. I did get a response apologising claiming to be very busy and basically asking that I wait a further week. Eventually the liner arrived , but not as described! I ordered a liner that accommodated split rear seats, and got one that required all the rear seats to be reclined at the same time. I immediately sent an email to customer services asking how to rectify the issue, then 4 days later sent a second chasing email as my first was ignored. I received no reply from the second and am currently stuck with a liner that isn’t what I ordered more than a month later! I’m sure there will be good companies about that will provide goods as advertised, within the time they state they will deliver…..this isn’t one of them!
Date of experience: November 17, 2023
L
Please don't use ordered some mats…
Please don't use ordered some mats elsewhere, heard nothing back, despite chasing them, said they would reimburse me and hadn't. Give them enough time had to contact my credit card Company to claim it back poor performance. Also unable to upload proof of document!!!!!!
Date of experience: November 15, 2023
CF
I love their product
I love their product! The car seat covers from this car accessories store fit perfectly in my car, and the quality is outstanding.
Date of experience: November 7, 2023
JK
Excellent tailor made mats
I needed to replace the cheap flimsy car mats which were in my Nissan Qashqai when I bought it. After researching the market and reading reviews I chose Car Mats UK tailor made heavy duty mats. They were quite expensive but I am very pleased with them as they fit perfectly and don't slip around or fold like less well made mats. They look good and protect the carpet well. The ordering process was simple with delivery updates. I can recommend these people.
Date of experience: November 4, 2023
MW
Not as per image advertised miss leading.
Not what was advertised on website very miss leading to the image shown and disappointing for the money also costs to return items.
Date of experience: October 2, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.