Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
L

Liz

US

5 out of 5 stars

Great trip with lovely jotel

This was one of the best Caledonian trips we've been on. Both days were great & the Leonardo at Hinckley Island was the best by far. Drinks were expensive but you expect that. Would definitely recommend this trip

Date of experience: May 19, 2025

Ke
5 out of 5 stars

Arrived 12 may returning the 16th

Arrived 12 may returning the 16th may start to finish the whole holiday was great hotel was OK except stairs up to the lift I found that to be unusual but managed, the meals were not the best often over cooked or under cooked sometimes not enough The drivers were very friendly the turns were good I would be looking into your chef or cook

Date of experience: May 19, 2025

yd
5 out of 5 stars

Enjoyed our day trip to Ripon and…

Enjoyed our day trip to Ripon and Hemsley our driver was friendly excellent value for money

Date of experience: May 19, 2025

sh
5 out of 5 stars

Well mannered helpful telephone staff

Well mannered helpful telephone staff

Date of experience: May 19, 2025

MS
5 out of 5 stars

Your staff always happy to help and I…

Your staff always happy to help and I feel happy talking to them and they sort out all i need 11

Date of experience: May 19, 2025

WM
5 out of 5 stars

Good friendly very friendly knowledge…

Good friendly very friendly knowledge of areas drivers I've been on tour with were good friendly very friendly knowledge and helpful

Date of experience: May 19, 2025

S
4 out of 5 stars

Went to Loch Lomond with my…

Went to Loch Lomond with my granddaughter for the first time would recommend anybody to go it was beautiful hotel lovely food not so great hotel lovely and clean staff really nice or driver Kevin was brilliant two hours at Moffat to long not enough to do and to long at Gretna Green would of made more sense to have longer at Loch Lomond But overall had a lovely timeLooking forward to our next trip away

Date of experience: May 19, 2025

tl
5 out of 5 stars

Great weekend

Me and my son had a great weekend at Alton Towers, the only let down was the evening meal at the Belvilla Hotel, almost the whole coach went to McDonald's across the carpark, the breakfast was lovely though, beds were comfy and rooms were clean.

Date of experience: May 19, 2025

MO
5 out of 5 stars

Very easy to navigate

Very easy to navigate. Helpful staff when I had to call.

Date of experience: May 19, 2025

MR
5 out of 5 stars

Made it quick and easy booking for…

Made it quick and easy booking for exactly what I wanted where I wanted too go on holliday

Date of experience: May 19, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.