Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
MS
5 out of 5 stars

Really easy to book and navigate the…

Really easy to book and navigate the site

Date of experience: July 14, 2025

D
5 out of 5 stars

Air con

The trip was wonderful driver was excellent, but sir conditioning on the bus the whole way there and back, not everyone sweats to death as a result I have had a bad chest infection for two weeks, if you book and it's a hot sunny day you have no means of getting warmed up as you don't take blankets , coats and cardigans, it unfair really to want it on the whole of the journey bloody freezing

Date of experience: July 14, 2025

C
5 out of 5 stars

Very pleased…

The lady operator was very helpful answering my queries,she was clear and nicely spoken and l felt at ease talking to her

Date of experience: July 14, 2025

L
5 out of 5 stars

We’ve had two lovely holidays with…

We’ve had two lovely holidays with Caledonian travel this year. Both have been great. Both drivers Paul and Dave were such a laugh and made everyone one feel welcome. Good locations. Llandudno New Loretta hotel lovely and shanklin beach isle of white. We are hopefully looking forward to many more trips . We’ve Scotland claymore hotel at the end of September. Can’t wait . Well done Caledonian

Date of experience: July 14, 2025

AR
5 out of 5 stars

Holidays are great don’t like these new…

Holidays are great don’t like these new buses with grey seats they is no room and not comfortable at all this is the only reason we might go with other operators

Date of experience: July 14, 2025

cs
5 out of 5 stars

First time I’ve been on a Caledonian…

First time I’ve been on a Caledonian trip i thoroughly enjoyed it hotel was lovely the driver was very informative will definitely go on another trip

Date of experience: July 14, 2025

C
5 out of 5 stars

Very helpful

Very helpful

Date of experience: July 14, 2025

MS
5 out of 5 stars

The booking procedure is so simple and…

The booking procedure is so simple and the operators deal with everything with no stress for the customers. I have been on numerous holidays with Caledonian and looking forward to many more.

Date of experience: July 14, 2025

c
5 out of 5 stars

Easy to book and value for money

Easy to book and value for money , friendly staff

Date of experience: July 14, 2025

K
5 out of 5 stars

All ways book Caledonian

A great start to the holiday when you meet your driver every thing organised from start to finish great tours and hotels never had a complaint about all the holidays we have had with Caledonian only coach company we use and recommend.

Date of experience: July 14, 2025

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