BWJ Travel, LLC is a host travel agency that specializes in empowering independent travel agents with the necessary training, tools, and support to establish and grow successful travel businesses. The company focuses on providing agents with exclusive access to suppliers, resources for booking a variety of travel experiences, and ongoing community rewards. By facilitating a collaborative environment, BWJ Travel aims to enhance the capabilities of its agents, ensuring they can deliver exceptional travel experiences to their clients. The target market for BWJ Travel includes independent travel agents and consumers seeking personalized travel arrangements. The company offers comprehensive services, including hotel bookings, flight reservations, cruise planning, and car rentals, all tailored to meet individual preferences. With a commitment to customer support, BWJ Travel provides 24/7 travel concierge services, ensuring that clients receive expert guidance and assistance throughout their travel journey. This dedication to service and agent empowerment positions BWJ Travel as a reliable partner in the travel industry.
BWJ Travel, LLC receives a mixed reception from customers, with many praising the convenience and efficiency of their travel agents. Reviewers highlight the ease of booking trips, with agents handling everything from flights to excursions, often securing better deals than customers could find on their own.
Positive experiences include seamless trip planning and personalized service, making customers feel like they have a dedicated travel assistant. However, a significant number of reviews express serious concerns about the company's legitimacy, labeling it a scam. Critics mention deceptive job offers and a lack of transparency, particularly regarding fees and services promised by the founder, Jacob. This combination of positive travel experiences and troubling allegations leads to an overall sentiment that is cautiously optimistic but wary.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 197 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 3.0 | 22 |
| Feb 25 | 2.5 | 25 |
| Mar 25 | 3.5 | 42 |
| Apr 25 | 3.5 | 27 |
| May 25 | 2.8 | 11 |
| Jun 25 | 4.0 | 42 |
| Jul 25 | 3.7 | 21 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 197 most recent reviews.
“No pushy sales, just actual help”
“BWJ Agents is a scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 4.0 out of 5 (good) | 2.2 out of 5 (poor) | +43% | 197 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: BWJ Travel, LLC is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.2).
197 reviews of BWJ Travel, LLC. Filter by what matters to you.
Over a year ago
Had zero time to plan a proper vacation and BWJ totally saved me. My agent handled everything, flights, hotel, excursions and I didn't have to lift a finger. One of the most stress-free trips I've eve... See more
Over a year ago
This is the biggest scam company, YOU DONT PAY TO WORK.
Over a year ago
I planned a surprise trip to Iceland to propose and BWJ helped arrange everything - even got us Northern Lights tours.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 40% are 1–2★.
Had zero time to plan a proper vacation and BWJ totally saved me. My agent handled everything, flights, hotel, excursions and I didn't have to lift a finger. One of the most stress-free trips I've ever taken!
BWJ Agents is a scam! They make it seem legitimate. I found this job offer on Indeed, which details working remotely from home and booking reservations for hotels and travel. I sent my resume, and they contacted me very quickly, which seemed odd. "Edwin" sent me a link to join a meeting at my convenience. The next day, I joined the meeting, a live zoom meeting of "Jacob " explaining the pay, duties, and other details. It sounded too good to be true. After the presentation, there was an option to pay monthly or yearly, "Jacob" had said he would not end the call until he had everyone provide him the "order number " to show that we paid for a travel license which didn't feel right.I did some research and found reviews from people who paid but never received the classes or a refund. It's a shame how people do this. When I went to the BBB to report the scam, they asked for the scam's location. BWJ Agents are smart; they list three different locations in Canada, making it difficult to pinpoint their actual location. If you look up the zip code and address they use, it's odd—they use a CA address. What I was able to find though was BWJ ( Book With Jacob ) 1731 W. Glenoaks Blvd. Suite #202 Glendale, CA 91201 Phone: (818) 450-8085 BWJ Agents is a scam targeting people who want to work from home. They noted that it's unusual to be required to pay a monthly fee to be "licensed" and that the license is granted through the company itself, which is suspicious. DO NOT FALL FOR IT
This is the biggest scam company, YOU DONT PAY TO WORK.
I planned a surprise trip to Iceland to propose and BWJ helped arrange everything - even got us Northern Lights tours.
There's no recruiting, no upsells, non of that. Just real travel booking and real commissions.
I just text my agent what I want and boom - done. It's like having my own personal travel assistant on call.
I had already picked flights and a hotel, but BWJ still beat my price AND added extras like breakfast and early check-in.
I figured it out within the first 10 minutes of the meeting. He wasn't even good at it. ChatGPT could have come up with a better script. I am honestly impressed with how bad it was. I really just watched the pre-recorded "interview" just to see where it would go. Thank you for the new experience.
Big time scam! I should have known better when I watched the webinar and he did not acknowledge me as having paid for the fake Errors & Commission insurance that I had not received. Also, the login link he provides takes you back to the course. And, the login email that you will find in your spam email will not work. Please, please, please do yourself a favor and listen to these reviews before you, too, make the same mistake and get scammed. This Business with Jacob (BWJ) man needs to go to jail for fraud, waste, abuse, and theft!
Honestly feels like I unlocked some secret. Booking travel, getting perks and getting paid? Wild.
At first I was like, is this too good to be true? But it's real. Booked two trips in my first week as an agent.
The founder of this so-called travel agency is posting ads on Indeed, Craigslist, and social media promising up to $40 dollars and hour for a customer service and data entry job. You're invited to a group interview online, and this total fraud wastes an hour of your time spinning an elaborate tale of how his father built this agency, and how they work with celebrities. He said everyone in the group interview was being offered a job and he started in with how much many we would all be making. Then out of nowhere, he said we could only work for his agency if we had "Errors and Ommisions" Insurance. The next the I know, there is a form on my screen to input credit card information for the insurance for $97 dollars. When I input travel, Jacob, and employment scam, I was surprised to find it everywhere on the internet. Multiple threads on Reddit, Quora, Better Business Bureau, and he has videos all over TicToc. It's like the whole world is talking about this scammer, so why is he still able to do this?! I turned him in to the FBI.
Sarah is incredible. She helped me surprise my partner with a luxury weekend getaway and it went off without a hitch.
Used to spend hours researching and second guessing. Now my BWJ agent just sends me the best options-done.
SCAM , Jacob(founder) advertises the job as DATA entry. At the end of the pitch, you have to provide your debit card information. A total waste of an hour of my time.
Started this just to make some extra money and now it's covering my rent. Booked 5 trips in June alone.
I wasn't sure if the agent side of things was for me, but the training is great and I just booked my first solo client!
Spoke with Jacob at a group interview basically number that was provided no answer just an answer machine. Never had anyone reach out from the team I paid 97 dollars but lesson learned
Knowing BWJ is there in case something goes wrong takes so much stress off my plate. That's worth it alone.
BWJ Travel, LLC is a host travel agency that specializes in empowering independent travel agents with the necessary training, tools, and support to establish and grow successful travel businesses. The company focuses on providing agents with exclusive access to suppliers, resources for booking a variety of travel experiences, and ongoing community rewards. By facilitating a collaborative environment, BWJ Travel aims to enhance the capabilities of its agents, ensuring they can deliver exceptional travel experiences to their clients. The target market for BWJ Travel includes independent travel agents and consumers seeking personalized travel arrangements. The company offers comprehensive services, including hotel bookings, flight reservations, cruise planning, and car rentals, all tailored to meet individual preferences. With a commitment to customer support, BWJ Travel provides 24/7 travel concierge services, ensuring that clients receive expert guidance and assistance throughout their travel journey. This dedication to service and agent empowerment positions BWJ Travel as a reliable partner in the travel industry.
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