Bridges Estate Agent receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Bought a flat a week ago through Basingstoke Brdges.Has been chasing to get fobs and keys since many weeks -no response,was standing outside my own flat for 20’minutes before someone came to let me in.Now I need to make keys and fobs myself,paying from my pocket. Sale done -Vanished -No response to emails-not professional.
Matt Bozier was exceptional. He kept us up to date throughout the entire process, was readily available to take calls and always called back promptly, making the purchase process far less stressful. Thank you Matt, and Bridges team
Rebecca was top notch from beginning to finish .
I would highly recommend Bridges Farnborough so far! We were listed with another agent for over 3 months with 3 viewings, Bridges have received 2 offers within 3 weeks. Very grateful to Ashleigh and the team!
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www.bridges.co.uk182 total • Write a review
Bridges Estate Agents Lettings have made my property search journey stress free, I was very impressed with the level of service from the whole team. From starting with an awful experience with other local agents, Bridges soon turned my experience into a positive one. Due to having quite a wide search area, Sean and the Aldershot team, Mitch and the Camberley team and Dean and the Farnborough team listened to our needs and were very quick and knowledgeable to tell us of any new instructions coming to the market. This was so helpful as we did have a deadline to met. A special thank you to Callum, who helped us find a property that suited all our needs and as you can imagine we had many questions, but Callum was always very efficient in answering them. Also a massive thank you to Hannah Kirby and Claire Ing who took over after my offer was accepted, I honestly could not have done it without them. They were fantastic and went above and beyond for us. We are now 2 weeks into moving into our new home and we couldn't be happier. Property management have been a great support with our onward journey. Overall a super service from start to finish and would highly recommend to anyone that's looking to rent or buy.
Date of experience: March 30, 2023
Friendly, very knowledgable and trustworthy advice. I did not end up buying a property but my experience with the Bridges team was excellent. They set themselves apart from the extremely disappointing experience I went through with other agents in the area.
Date of experience: March 30, 2023
Rob and the team were great. Very knowledgeable, friendly and fair
Date of experience: March 30, 2023
US
I would like to give my special Thank to my agent , John Duffy for being so patience and helpful and squeezing time for me to view the property, even though the appointments to view the property was fully booked. Even now, he has been actively, helping and making sure the deal is processed smoothly. Words are not enough to say, for how thankful I am to you John. Thank you so so much for your hard work. Bridges Estate Agents (Basingstoke) staff has been very helpful, kind and proactive since Day 1, I spoke with them, when I told them I am looking for a house to buy. I would also like to thank Gerard Egan (Ged) who showed me the property with patience and arranging the time to view the property again, in such short notice. Thank you so much for being very efficient and understanding my situation. I will always remember your good sense of humour. Thank you ever so much for being so humble and approachable and always providing good news whenever I speak with you. Last but not the least, I would like to Thank Alexandra Weston ( Alex), without whom all of the process wouldn't have, ever been possible. If it was not for Alex, I would never had come across this property. The first person I spoke in Bridges estate agent was her. Like they say " First impression is the last impression", she really made sure the clients are happy with the service provided by Bridges. Overall, John, Ged and Alex has been really helpful, kind and approachable. I would like to take this platform to thank my 3 musketeers and also all the staffs involved in it so far. I would recommend Bridges estate agent to everyone. They are the next rising estate agent of South West England.
Date of experience: March 4, 2023
US
Hands down the worst Agency I've dealt with and I have been renting for year's. From the first offer falling through, to putting an offer on another rental property and waiting for day's with no communication/update and having to constantly chase. To trying to arrange a second viewing of the property before moving in, but being ignored...to then moving in to find out the Landlord had removed the built in wardrobes, which meant having to fork out extra money. Would've been nice to have been told beforehand! To not being told that we'd need access to a key for the carpark barrier so the removal van could enter the carpark to unload our furniture etc.(luckily a neighbour helped us out) We've also only received one fob to enter the building, when there's 2 of us. So inconvenient. A week later, still waiting for another fob, no update as to how long this will take. And the worst part of all- being told by the Landlord (by chance) that he will be selling the property within the next 6-12 months and that Bridges Hook knew this from the start. They conveniently withheld this information from us throughout the whole process, offering a 12 month minimum long-term let...knowing full well that wouldn't be the case. I emailed them 2 day's ago as I want an explanation...haven't had a response! Communication is terrible and has been throughout. I'm shocked that such important information was withheld knowing full well we were looking for a long-term let. They are dishonest.
Date of experience: January 13, 2023
US
Any company that continues to do business with abusive landlords is a red flag. We were harassed and bullied, and Bridges did nothing to assist as the middle man. The fact they still do business with this particular landlord is disappointing, and we worry for the new tenants in the house that may experience the same horrible treatment. I hope in future Bridges reconsider who they partner with and how this can impact their reputation.
Date of experience: December 17, 2022
US
I decided that Aldershot could be somewhere to relocate my family to, so I called Bridges and to my delight spoke to Miss Reece Khutan, who after a ten minute conversation completely understood all my needs. She had excellent local knowledge, a professional approach & very accommodating. Looking forward to working with her in the foreseeable future. Reece is definitely a credit to Bridges! Marjorie Watts
Date of experience: November 4, 2022
After having inspected a property for one of their purchasers I advised the client to revise their offer in light of the surveyors report and my own observations. The agent was insistent that the purchaser was unable to withdraw from the sale at such a late stage. despite not having exchanged contracts. This advice was obviously not correct as I explained to my clients. Honesty in any business is paramount and I Nothing more than a jumped up car sales man.
Date of experience: August 31, 2022
