Bridges Estate Agent
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Hands down the worst Agency I've dealt…
Hands down the worst Agency I've dealt with and I have been renting for year's. From the first offer falling through, to putting an offer on another rental property and waiting for day's with no communication/update and having to constantly chase. To trying to arrange a second viewing of the property before moving in, but being ignored...to then moving in to find out the Landlord had removed the built in wardrobes, which meant having to fork out extra money. Would've been nice to have been told beforehand! To not being told that we'd need access to a key for the carpark barrier so the removal van could enter the carpark to unload our furniture etc.(luckily a neighbour helped us out) We've also only received one fob to enter the building, when there's 2 of us. So inconvenient. A week later, still waiting for another fob, no update as to how long this will take. And the worst part of all- being told by the Landlord (by chance) that he will be selling the property within the next 6-12 months and that Bridges Hook knew this from the start. They conveniently withheld this information from us throughout the whole process, offering a 12 month minimum long-term let...knowing full well that wouldn't be the case. I emailed them 2 day's ago as I want an explanation...haven't had a response! Communication is terrible and has been throughout. I'm shocked that such important information was withheld knowing full well we were looking for a long-term let. They are dishonest.