BLUESEA Hotels

3.837431693989071 out of 5 stars
3.8
Great732 reviews

TrustScore

3.8
3.837431693989071 out of 5 stars
Great
5 out of 5 stars
352
4 out of 5 stars
164
3 out of 5 stars
71
2 out of 5 stars
35
1 out of 5 stars
110
732 reviews in total

Review summary

BLUESEA Hotels has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Very poor company

Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothing ...Read more

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0
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POPULAR
1 out of 5 stars
1/5

Bluesea Los Fiscos

Bluesea Los Fiscos, Lanzarote. This is an absolute nightmare hotel. Our room was disgusting, dirty, had cracked and bro...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

The hotel is terrible don't come hrer

The hotel is terrible don't come here it's awful

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stayed June 2025 | Trip type

Stayed June 2025 | Trip type: Couple’s holiday Location: Bluesea Al Andalus, Torremolinos, Costa del Sol I’ve now been ...Read more

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0
🔥 High engagement

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Gemma
Gemma
1 reviews
almost 3 years ago
4 out of 5 stars

Bueno bonito y barato

Es un hotel que ofrece muchos servicios a precio asequible, es simple sin lujos pero adecuado y cumple con los estándares de las estrellas que posee. Buena relación calidad precio

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james
james
1 reviews
almost 3 years ago
1 out of 5 stars

No hot water, lights broken

No hot water, light was broken in the room, we said it to the staff 3 days in a row and it wasn’t fixed. There was 2 single beds with 2 single sheets. Staff were very rude

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almost 3 years ago
1 out of 5 stars

The food was cold no option we stayed…

The food was cold no option we stayed all inclusive but had to eat out this is not a 4 star hotel more like 1 star made complaints but got no reply interpalace hotel in Tenerife is the worst holiday we’ve ever been in

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Cristina
Cristina
1 reviews
almost 3 years ago
4 out of 5 stars

Trato cliente

Genial el trato del personal del hotel

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Linda
Linda
1 reviews
about 3 years ago
5 out of 5 stars

Online reservation

Very easy to use

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Jesus
Jesus
1 reviews
about 3 years ago
5 out of 5 stars

Llevo de cliente de este hotel varios…

Llevo de cliente de este hotel varios años y siempre en la misma fecha.El trato con algunos de sus empleados es ya como de familia , y de los demas el trato es muy bueno.Si en algo tengo que poner una pega es en las contratas del servicio ( limpieza , camareros ), no son tan buenos como su personal de plantilla.

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antonio
antonio
1 reviews
about 3 years ago
5 out of 5 stars

Gran amabilidad,calidad en la comida,un…

Gran amabilidad,calidad en la comida,un entorno muy agradable

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Andrés
Andrés
1 reviews
about 3 years ago
2 out of 5 stars

La habitación es amplia y poco más

La habitación es amplia y poco más, la cama no es muy cómoda, la limpieza deja que desear. Hoy he dejado el hotel y por ciertos motivos he tenido que quedarme 1 día más en Malaga. Y estoy en un hotel de 2 estrellas mucho mejor que esté.

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Laura
Laura
1 reviews
about 3 years ago
5 out of 5 stars

Mi pareja y yo estuvimos en agosto una…

Mi pareja y yo estuvimos en agosto una semana. Calidad precio es buena, todo el personal muy agradable, repetiremos en Semana Santa.

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about 3 years ago
5 out of 5 stars

Muy Buenos precios

Muy Buenos precios

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Ibtissame
Ibtissame
1 reviews
about 3 years ago
5 out of 5 stars

a very professional service I recommend…

a very professional service I recommend the hotel 👍🏻

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mlchael
mlchael
1 reviews
about 3 years ago
5 out of 5 stars

Will be using this hotel a lot more

Will be using this hotel a lot more

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about 3 years ago
4 out of 5 stars

Buono

Poco persone che parlano italiano

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Jose
Jose
1 reviews
about 3 years ago
5 out of 5 stars

Es un Hotel de tres estrellas que está…

Es un Hotel de tres estrellas que está muy bien precio calidad hemos ido muchas veces y siempre el trato ha sido muy bueno. Por eso volvemos una y otra vez.

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about 3 years ago
5 out of 5 stars

Genial

La estancia muy bien , a pesar de q las instalaciones y las hab están un poco deterioradas , pero el personal , la comida y el resto muy bien , el trato del personal , esquisto , muuuy familiar y muuuy bien .

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Ally
Ally
1 reviews
about 3 years ago
1 out of 5 stars

BLUE SEA LOS FISCOS LANZAROTE

BLUE SEA LOS FISCOS LANZAROTE. AVOID. My friends and I booked a cheap and cheerful 5 nights in Lanzarote so did not go with high expectations of the hotel but the traumatic experience we had was unbelievable and the staff were absolutely awful. On our second last night we were burgled, someone came into our room while we were sleeping and took my bag containing my money and passport. They also grabbed my purse from a smaller bag left on the couch while I was sleeping on the pull out sofa bed so had to reach over me to get it. The next morning I was sitting outside the room and someone asked if I’d lost an iPad and bank card, of course I knew it was mine straight away but couldn’t understand how this person had found it on the ground outside. I realised very quickly someone had been in our room and noticed my bag was gone. I ran around checking inside bins, checking the surrounding area and went to reception having a panic attack to report the burglary. The male receptionist didn’t seem overly concerned and told me I’d need to report it to the police, I asked him to phone me a taxi and off I went. After giving the police a report of what happened at the station they came back to the hotel to take photos and a member of staff accompanied them looking very angry and didn’t even look at me nevermind apologise or ask if we were ok. The lack of concern or empathy was astounding. Clearly they are used to this happening. At the very minimum I would’ve expected to be asked if we were ok! That night we barricaded ourselves in our room terrified of it happening again and wondering if it could have been a staff member, there is no way a random person would have seen my bag in the dark, it’s as if they knew where it was before entering. The following day while checking out I was greeted by the same male receptionist I’d dealt with the day before who asked me if I’d enjoyed my stay, I nearly chocked, how can you not remember a distraught guest who only the previous morning was crying telling you they’d been burgled? I said obviously not, my passport was stolen and I can’t get home. I asked for a taxi to be phoned and he asked if I was going to the airport!! THE AIRPORT! Are you kidding?! My 5 night cheap and cheerful holiday turned into a 10 night nightmare! If only I’d booked the second hotel I went to in the first place, we would’ve been much better off. The food is disgusting, the meat is grey and floating in an unknown liquid, the pasta is mush, the veg is soggy and tasteless. The drinks are so watered down, if they actually contain any alcohol at all, and given to you in dirty plastic cups. There is no air con, cleaners only come every second day and provide dirty towels. The lifeguard sleeps on duty. The bar staff are sleazy. Sun beds are broken and dirty. Flies everywhere in the room, and before you respond with “there’s flies in every hotel” I can assure you there are not. The second hotel I booked while waiting on my emergency passport had ZERO flies. So if you’re thinking of booking here for a cheap and cheerful getaway, DON’T.

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Miguel Angel
Miguel Angel
1 reviews
over 3 years ago
2 out of 5 stars

El personal lo mejor de todo súper…

El personal lo mejor de todo súper amables y profesionales el hotel de bluesea lanzarote he estado semana de agosto necesita que le hagan un lavado de cara esta viejo el suelo se rompe la piscina tiene huecos se cae ha trozos el buffet necesita que sea más variado nada más pollo y porcino en carne pescado caballa y sardina necesita más variedad las habitaciones la que estuve yo que debe ser la estándar para ser un 4 estrella no tiene nada y además necesita un lavado de cara el servicio y sobre todo no entiendo que por la noche en las actuaciones el idioma principal fuera el francés y el español quedaba en un tercer plano eso no lo entiendo

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Mette
Mette
1 reviews
over 3 years ago
1 out of 5 stars

Bluesea Arenal tower adults only - worst hotel ever!

This is the worst hotel we have ever stayed at. The fact that the say, that the have all inclusive is a lie. You could only get dry sandwiches and some leftovers from the breakfast, as snacks! Normally in all inclusive it is possible to get Ice cream, Chips and other Nice things. The hotel staff in unpolite and don’t care about the guest, if you have questions or want to say that something isn’t right! The also just say that it is the law, but i believe that there is a law in Mallorca about restrictions of alcohol - not about a good all inclusive, and I don’t believe that any law would say that the only thing allowed in an all inclusive is dry sandwichs and leftovers from the breakfast! Also in the restaurant we saw on evening that one of the chefs took some food from a wrong tray and put it over in the “correct” one which is very unhygenic! Also there was no soap in the rooms and the housekeeping was almost non existent - there was weird stains on the shelf in the bathroom and on the desk in close to the bed.. When trying to talk to the staff the say that they can’t do anything, so don’t book a room here! When trying to tell about the experience after they indicated that our view was a lie

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Steve
Steve
1 reviews
almost 4 years ago
1 out of 5 stars

Costa Bastian Let down!

Stayed in Costa Bastian at the blue sea…all inclusive for a relaxing winter get away or so we thought! Room - severely outdated, mattress worse than sleeping on the floor and separate beds not a double. Bugs/creepy crawlies in our room and fixtures and fittings physically falling off of the walls. Hotel Food, beside a semi-decent breakfast offering the food is poor at best for a claimed 4*. Service has only 2 hot options to choose from each sittting. Beef burgers, orange juice and other easy to deliver staples are the worst we’ve encountered. Must try harder and focus on quality! All inclusive includes paying a cash only deposit for your own small plastic cup with the mixers overly gassey and giving genuine stomach bloat. House keeping is every second day to our surprise and after the first visit we questioned the care and attention and deliberately left a dirty side table, unsurprisingly it wasn’t wiped. Towels changed and same bed linen made but no effort at cleaning. No wonder our room had an infestation of bugs!

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