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BLUE SEA LOS FISCOS LANZAROTE
BLUE SEA LOS FISCOS LANZAROTE. AVOID. My friends and I booked a cheap and cheerful 5 nights in Lanzarote so did not go with high expectations of the hotel but the traumatic experience we had was unbelievable and the staff were absolutely awful. On our second last night we were burgled, someone came into our room while we were sleeping and took my bag containing my money and passport. They also grabbed my purse from a smaller bag left on the couch while I was sleeping on the pull out sofa bed so had to reach over me to get it. The next morning I was sitting outside the room and someone asked if I’d lost an iPad and bank card, of course I knew it was mine straight away but couldn’t understand how this person had found it on the ground outside. I realised very quickly someone had been in our room and noticed my bag was gone. I ran around checking inside bins, checking the surrounding area and went to reception having a panic attack to report the burglary. The male receptionist didn’t seem overly concerned and told me I’d need to report it to the police, I asked him to phone me a taxi and off I went. After giving the police a report of what happened at the station they came back to the hotel to take photos and a member of staff accompanied them looking very angry and didn’t even look at me nevermind apologise or ask if we were ok. The lack of concern or empathy was astounding. Clearly they are used to this happening. At the very minimum I would’ve expected to be asked if we were ok! That night we barricaded ourselves in our room terrified of it happening again and wondering if it could have been a staff member, there is no way a random person would have seen my bag in the dark, it’s as if they knew where it was before entering. The following day while checking out I was greeted by the same male receptionist I’d dealt with the day before who asked me if I’d enjoyed my stay, I nearly chocked, how can you not remember a distraught guest who only the previous morning was crying telling you they’d been burgled? I said obviously not, my passport was stolen and I can’t get home. I asked for a taxi to be phoned and he asked if I was going to the airport!! THE AIRPORT! Are you kidding?! My 5 night cheap and cheerful holiday turned into a 10 night nightmare! If only I’d booked the second hotel I went to in the first place, we would’ve been much better off. The food is disgusting, the meat is grey and floating in an unknown liquid, the pasta is mush, the veg is soggy and tasteless. The drinks are so watered down, if they actually contain any alcohol at all, and given to you in dirty plastic cups. There is no air con, cleaners only come every second day and provide dirty towels. The lifeguard sleeps on duty. The bar staff are sleazy. Sun beds are broken and dirty. Flies everywhere in the room, and before you respond with “there’s flies in every hotel” I can assure you there are not. The second hotel I booked while waiting on my emergency passport had ZERO flies. So if you’re thinking of booking here for a cheap and cheerful getaway, DON’T.