BLUESEA Hotels
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Stayed June 2025 | Trip type
Stayed June 2025 | Trip type: Couple’s holiday Location: Bluesea Al Andalus, Torremolinos, Costa del Sol I’ve now been here 4 days, and sadly the experience has gone from bad to worse. When we arrived at 11:30 AM, we were told to come back at 3:30 PM for check-in, and there was nowhere to leave our luggage. When I asked about parking, I was rudely told to park on the street, with zero explanation or help. The older gentleman at reception is the rudest hotel staff member I’ve ever encountered in all my travels. Now that we’ve been here a few days, more problems have become clear: • Only one bar is open, and there’s just one person working, causing long queues even for juice. • The glasses are tiny, barely a mouthful, so you’re constantly having to queue again. • The pool doesn’t open until after 10am, which is unusually late compared to other hotels in Spain. • Sun loungers are broken and should be replaced. • There are a few parasols on the grass, but none at all around the pool, so there’s no shade by the water. • Food is repetitive, mostly chips, burgers or fish every night with little variety. • The room is very basic, though it’s probably the best part of the hotel. To make things worse, most of the staff are very rude, unhelpful, and clearly unhappy to be dealing with guests. The only exception has been the cleaning ladies, who are genuinely kind, friendly, and hard-working. I also want to note that Trustpilot removed my previous review, even after I submitted proof of booking. If this review disappears too, there’s clearly something wrong with how these negative experiences are being handled. Bottom line: avoid this hotel. It’s not relaxing, it’s not welcoming, and it’s certainly not worth your money.