Blue Ridge Mountain Rentals

4.621 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.621 out of 5 stars
Excellent
5 out of 5 stars
818
4 out of 5 stars
81
3 out of 5 stars
40
2 out of 5 stars
26
1 out of 5 stars
35
1,000 reviews in total

Review summary

Blue Ridge Mountain Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Stunning mountain views and a park-like setting

Stunning mountain views and a park-like setting were a welcome greeting. Inside, the cabin is spacious, comfortable and...Read more

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đŸ”„ High engagement
POPULAR
5 out of 5 stars
5/5

Excellent service !!

Excellent service !!

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đŸ”„ High engagement
POPULAR
5 out of 5 stars
5/5

Had a great experience

Cabin was amazing.

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đŸ”„ High engagement
POPULAR
5 out of 5 stars
5/5

Mountain time at Good Medicine

Easy booking, easy check-in and out. Property was as described. My husband, grandson, myself and our dog, all thoroughly...Read more

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0
đŸ”„ High engagement

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about 1 year ago
3 out of 5 stars

I loved the rustic feel of the cabin


I loved the rustic feel of the cabin and the convenience of the location. The oven was unusable for me to cook for our family reunion because I guess someone before spilled oil or something in the bottom and it didn’t get cleaned out. The whole place started smoking and I had to open all the doors and windows and that was just from preheating. The hot tub was so overly chlorinated that it burned our eyes and nose so we couldn’t really enjoy that. I even left the cover off for two days hoping it would help. The trash was not emptied from the visit before us so the bears strowed it everywhere and I wasn’t going to clean it up. I don’t think I would stay in this cabin again because it’s literally right on top of another house. I will rent from BRMR again because we’ve rented many cabins before and been pleased. This one was cute but too many negatives.

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about 1 year ago
5 out of 5 stars

Solid supportive company with many listings!

Blue Ridge Rentals provided support during the entire month we were renters. The listing was excellent and was described accurately. They provided help with entry into the property as well as follow up assistance with minor problems we encountered. We highly recommend this company!

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about 1 year ago
5 out of 5 stars

Beautiful cabin

Beautiful cabin, with everything you need. It is very secluded, so prepare to cook, no delivery service, but there is a small restaurant near by. If you are looking to disconnect in peace and luxury this is your place, love that is pet friendly. Very clean, very well appointed.

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F. Phillips
F. Phillips
1 reviews
about 1 year ago
5 out of 5 stars

Great house for our family over Labor


Great house for our family over Labor Day weekend.

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about 1 year ago
4 out of 5 stars

It was good being back in Banner Elk.

It was good being back in Banner Elk. We have missed it since selling our cabin. The power outage was unfortunate but familiar. The leak from the vent over the dryer should be fixed. The fan in the main floor ensuite should be repaired. Checkout time should be changed to 11:00 not 10:00. The bedpost in the main floor bedroom should be repaired. The grill om the porch did not function; may have been out of propane. One of the lights in the main floor bedroom wasn't working. Main floor TV was very difficult to operate. Otherwise, all good!

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Liz
Liz
1 reviews
about 1 year ago
5 out of 5 stars

Great way to vacation!

Great, responsive team! Created an amazing mountain vacation for us. Highly recommend.

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about 1 year ago
5 out of 5 stars

Very nice 😊

We really liked the grill and porch especially.

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about 1 year ago
5 out of 5 stars

Easy booking

Easy booking, check-in and check-out. Had some questions during the stay and they were resolved quickly.

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J Allen
J Allen
1 reviews
about 1 year ago
2 out of 5 stars

Never rent this Cabin again.

Rented a cabin on Labor Day weekend, Beaver Rock Lodge. My family and I were looking forward too it, as we have rented 3 times with Blue Ridge. The cabin we rented, living room AC was not working, Kids bedroom upstairs had no AC. And two seperate porch doors were not locking, which is a huge safety concern, especially when I have 2 little kids. Lights porch deck would not turn on. I reached out to after hours support to ask for accommodations. The after hours team, mentioned I can't send anyone out tonight, but first thing tomorrow and just put a chair up against the door. Anybody with kids, would know this is 100% unacceptable. My Family and I drove home that night in pouring rain for 2.5 hours, very disappointed with the after hours support team, and how the cabin was not functioning properly to enjoy a long weekend.

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about 1 year ago
5 out of 5 stars

Excellent customer service from Blue Ridge Mountain Renals

Blue Ridge Mountain Rentals website was accurate, the online chat feature was very helpful in answering a few questions. After booking our rental, they were very responsive sending emails informing us of all that would take place during and after our stay. Our rental was exactly as pictured and described and worked very well for our stay, We were contacted during our rental via text several times to insure all was well.

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about 1 year ago
5 out of 5 stars

The house was very clean and there was


The house was very clean and there was a calling service to answer any questions or requests we had over the weekend. Our stay was great. We rented through BRMR several times and always had a good experience.

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Kim V.
Kim V.
1 reviews
about 1 year ago
5 out of 5 stars

Very nice

This was easy to book. Representative always available to assist and answer any questions. Cabin was very clean and loaded with dishes and cookware. Very nice hot tub. Nice back yard for our puppy to get some exercise. The main Camp of Eagles Nest was right around the corner and easy to access the amenities.

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Dan Moses
Dan Moses
1 reviews
about 1 year ago
5 out of 5 stars

Skylark 8/22 through 8/25 2024

Blue Ridge staff did a great job communicating the details of my stay and were available when I had a question or two about the VRBO property

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Gary
Gary
1 reviews
about 1 year ago
4 out of 5 stars

They were very responsive

They were very responsive: had a water pressure issue and quickly had plumber to the property. Was a city issue, not house. Only issue was not informed of a narrow spiral staircase case between levels. Was difficult to maneuver and our pet had to be carried up and down. Not easy for me as well.

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about 1 year ago
4 out of 5 stars

Great House, Stunning Location, driving challenging!

Decoys Nest is a special, happy house
who knew that hummingbirds chirp
and they do! Great kitchen, clear usage instructions
.totally comfortable
except the garbage! The Mama bear with two cubs destroyed the garbage container, so we NEVER put garbage out.We made sure The Rental agency had pick up service. Bedrooms and bathrooms are excellent, but we enjoyed the outdoors most of all! We lived on the porch with amazing views, and turkeys, deer, and above mentioned 
. Temperatures were divine. A wonderful unique experience.

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about 1 year ago
5 out of 5 stars

Blue Ridge Mountain Rentals was great


Blue Ridge Mountain Rentals was great to work with. The communication and response time was exceptional. I had a couple of small things to communicate regarding the property and received immediate response offering to address any issues. We had a wonderful stay and will be using Blue Eidge Mountain Rentals again in the future.

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