i was not there but ny children were…
i was not there but ny children were and the said it was great
Blue Ridge Mountain Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Easy booking, easy check-in and out. Property was as described. My husband, grandson, myself and our dog, all thoroughly...Read more
i was not there but ny children were and the said it was great
For the price, the house is poorly maintained and cleaned. Rugs were filthy, lots of spider webs, outdoor cushions were torn snd very stained, several light bulbs were out, outdoor fireplace was broken as was pieces of furniture and window cranks. Mattresses, pads and pillows were old and lumpy. There were lots of wasps nests in stone wall. We bought 3 cans of spray and killed 20+. Stairs going to second floor are very dangerous. Coming down, 4 people fell at the bottom where the hand rail ends prematurely. The deck and the views are the highlights. Kitchen and bathrooms were clean and functional.
This is our fourth year coming back to Eagles Nest for Labor Day weekend and this is certainly the nicest house that we’ve had the pleasure of staying at. We are four couples and four teenagers and we all had plenty of rooms and bathrooms here at Firefly Springs… in fact, we had an extra bedroom for The teenager who won the poker game that night! Everything from the kitchen and state-of-the-art appliances to the massive decks and amazing hot tub was top notch! We even had a power outage, but the generator kept us in business. If you’re reading this… Please don’t book it for Labor Day weekend next year - We would love to stay again!
House was comfortable. Location was great. Blue Ridge was quick to respond and help with all requests
We very much enjoyed our stay in Banner Elk. It was a nice way to get away from the summer heat. Eagles Nest is a quiet and beautiful development. BRMR had the house in immaculate condition when we arrived. During our stay, there was a minor inconvenience that was addressed quickly by BRMR. We look forward to a future visit!
Great location, all the amenities at the house, and just a great space to share quality time with family and friends making memories.
We had a few issues at our condo, but this company has gone out of their way to make sure we were happy with our experience. We have rented from them for several years, and highly recommend their company.
The house is in a great location near North Pavilion and recreational areas (disc golf, tennis, pickleball). It has nice mountain views from the back of the house. It's great pricing especially with all four bedrooms having king sized beds. All of the propane tanks were empty and both fire tables on the porch did not work even after having BRMR bring over a full tank. BRMR was very responsive and helpful with all questions prior to and during the stay. The house is less than a year old so it was very clean except for one of the bedrooms ceiling fan caked with dust that looks like it had been continually missed during cleanings. The biggest issue with the house is the terrible gravel driveway that was heavily washed out making it at times difficult to get back up to the paved road.
BRMR exceeded my expectations!! We found our property very clean, it was super easy to access, and the communication was great both before and during our stay!! They were so happy to help anytime we needed anything at all too!!
I had all information needed without asking and all support needed.
The entire rental experience was very good. The employees were both helpful and knowledgeable.
Very nice place to stay in the mountains with a view.
The biggest problem we had was the length of time it took from the main gate to the cabin over the most unsafe roads and the weather limiting the coming and going because of dense fog and a road with out safety rails this should have been noted if we new this we would not have taken this place
BRMR did an excellent job of keeping me updated with reminders of our trip and, as the date got closer, of sharing all of the info we needed for a smooth check in.
Love the house Come every year but once again the bug issue I understand it’s in the mts but twice while sitting on lounge chair in Living Room two different weeks a large black fast moving bug on chair and another day crawled on my arm Not fun Another day also large black bug fast moving in master bath and ran under tub Found another dead bug in main floor bathroom Otherwise love the house Crystal the house keeper was great and whenever we asked for something Rental office took care of it
Home cozy, clean and has everything you need to enjoy your vacation. Well stocked kitchen with all you need to eat at home. Very comfortable beds. Highly recommend.
Bridgepoint Cabin is in a great location, only 3 minutes from the Mast General Store, and the Mast Annex Store. We enjoyed the wrap around porch, as well as seeing many deer early mornings, and late evenings, that would walk into the cabin yard. Also the cabin is right on the Wautauga River, and easy access for fishing. The cabin was fully stocked with all the amenities needed making our weeks stay enjoyable.
I consistently have had great experiences with BRMR. On my most recent stay we could not find the instruction booklet at the property. I called the 800 number and immediately received the information I needed.
Blue Ridge Mountain Rentals is an amazing company that offers exceptional customer service. We had a family event and had to cancel a stay, and they were very understanding and helpful when we booked a new date. Both cabins we stayed in were beautiful too!
They are always courteous,very helpful and accommodating. All the personnel are great to work with. If you have any problems they take care of it right away. Have used them many times over the years always a pleasure to work with.
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