Blue Ridge Mountain Rentals

4.621 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.621 out of 5 stars
Excellent
5 out of 5 stars
818
4 out of 5 stars
81
3 out of 5 stars
40
2 out of 5 stars
26
1 out of 5 stars
35
1,000 reviews in total

Review summary

Blue Ridge Mountain Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Stunning mountain views and a park-like setting

Stunning mountain views and a park-like setting were a welcome greeting. Inside, the cabin is spacious, comfortable and...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent service !!

Excellent service !!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had a great experience

Cabin was amazing.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Mountain time at Good Medicine

Easy booking, easy check-in and out. Property was as described. My husband, grandson, myself and our dog, all thoroughly...Read more

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0
🔥 High engagement

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customer
1 reviews
about 1 year ago
5 out of 5 stars

i was not there but ny children were…

i was not there but ny children were and the said it was great

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Koonce Mack
Koonce Mack
1 reviews
about 1 year ago
2 out of 5 stars

Very disappointing

For the price, the house is poorly maintained and cleaned. Rugs were filthy, lots of spider webs, outdoor cushions were torn snd very stained, several light bulbs were out, outdoor fireplace was broken as was pieces of furniture and window cranks. Mattresses, pads and pillows were old and lumpy. There were lots of wasps nests in stone wall. We bought 3 cans of spray and killed 20+. Stairs going to second floor are very dangerous. Coming down, 4 people fell at the bottom where the hand rail ends prematurely. The deck and the views are the highlights. Kitchen and bathrooms were clean and functional.

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Tim Duncan
Tim Duncan
1 reviews
about 1 year ago
5 out of 5 stars

Best house at Eagles Nest

This is our fourth year coming back to Eagles Nest for Labor Day weekend and this is certainly the nicest house that we’ve had the pleasure of staying at. We are four couples and four teenagers and we all had plenty of rooms and bathrooms here at Firefly Springs… in fact, we had an extra bedroom for The teenager who won the poker game that night! Everything from the kitchen and state-of-the-art appliances to the massive decks and amazing hot tub was top notch! We even had a power outage, but the generator kept us in business. If you’re reading this… Please don’t book it for Labor Day weekend next year - We would love to stay again!

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AC
AC
1 reviews
about 1 year ago
5 out of 5 stars

Great experience

House was comfortable. Location was great. Blue Ridge was quick to respond and help with all requests

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Chip
Chip
1 reviews
about 1 year ago
5 out of 5 stars

Great experience!

We very much enjoyed our stay in Banner Elk. It was a nice way to get away from the summer heat. Eagles Nest is a quiet and beautiful development. BRMR had the house in immaculate condition when we arrived. During our stay, there was a minor inconvenience that was addressed quickly by BRMR. We look forward to a future visit!

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Cyn
Cyn
1 reviews
about 1 year ago
5 out of 5 stars

Great location

Great location, all the amenities at the house, and just a great space to share quality time with family and friends making memories.

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about 1 year ago
5 out of 5 stars

A company that cares!

We had a few issues at our condo, but this company has gone out of their way to make sure we were happy with our experience. We have rented from them for several years, and highly recommend their company.

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Mike M
Mike M
1 reviews
about 1 year ago
3 out of 5 stars

Bear Down Den at Eagles Nest

The house is in a great location near North Pavilion and recreational areas (disc golf, tennis, pickleball). It has nice mountain views from the back of the house. It's great pricing especially with all four bedrooms having king sized beds. All of the propane tanks were empty and both fire tables on the porch did not work even after having BRMR bring over a full tank. BRMR was very responsive and helpful with all questions prior to and during the stay. The house is less than a year old so it was very clean except for one of the bedrooms ceiling fan caked with dust that looks like it had been continually missed during cleanings. The biggest issue with the house is the terrible gravel driveway that was heavily washed out making it at times difficult to get back up to the paved road.

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about 1 year ago
5 out of 5 stars

BRMR exceeded my expectations!

BRMR exceeded my expectations!! We found our property very clean, it was super easy to access, and the communication was great both before and during our stay!! They were so happy to help anytime we needed anything at all too!!

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about 1 year ago
5 out of 5 stars

Perfect

I had all information needed without asking and all support needed.

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Rich F
Rich F
1 reviews
about 1 year ago
5 out of 5 stars

Terrific Rental Company

The entire rental experience was very good. The employees were both helpful and knowledgeable.

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about 1 year ago
5 out of 5 stars

Very nice place to stay in the…

Very nice place to stay in the mountains with a view.

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about 1 year ago
3 out of 5 stars

The biggest problem we had was the…

The biggest problem we had was the length of time it took from the main gate to the cabin over the most unsafe roads and the weather limiting the coming and going because of dense fog and a road with out safety rails this should have been noted if we new this we would not have taken this place

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about 1 year ago
5 out of 5 stars

BRMR did an excellent job of keeping me…

BRMR did an excellent job of keeping me updated with reminders of our trip and, as the date got closer, of sharing all of the info we needed for a smooth check in.

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about 1 year ago
4 out of 5 stars

creekside Canin

Love the house Come every year but once again the bug issue I understand it’s in the mts but twice while sitting on lounge chair in Living Room two different weeks a large black fast moving bug on chair and another day crawled on my arm Not fun Another day also large black bug fast moving in master bath and ran under tub Found another dead bug in main floor bathroom Otherwise love the house Crystal the house keeper was great and whenever we asked for something Rental office took care of it

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about 1 year ago
5 out of 5 stars

Home cozy

Home cozy, clean and has everything you need to enjoy your vacation. Well stocked kitchen with all you need to eat at home. Very comfortable beds. Highly recommend.

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Hill Rob
Hill Rob
1 reviews
about 1 year ago
5 out of 5 stars

Bridgepoint Cabin is in a great…

Bridgepoint Cabin is in a great location, only 3 minutes from the Mast General Store, and the Mast Annex Store. We enjoyed the wrap around porch, as well as seeing many deer early mornings, and late evenings, that would walk into the cabin yard. Also the cabin is right on the Wautauga River, and easy access for fishing. The cabin was fully stocked with all the amenities needed making our weeks stay enjoyable.

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Oscar
Oscar
1 reviews
about 1 year ago
5 out of 5 stars

Great communication

I consistently have had great experiences with BRMR. On my most recent stay we could not find the instruction booklet at the property. I called the 800 number and immediately received the information I needed.

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Will Dobbeck
Will Dobbeck
1 reviews
about 1 year ago
5 out of 5 stars

Blue Ridge Mountain Rentals has amazing cabins and exceptional customer service.

Blue Ridge Mountain Rentals is an amazing company that offers exceptional customer service. We had a family event and had to cancel a stay, and they were very understanding and helpful when we booked a new date. Both cabins we stayed in were beautiful too!

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about 1 year ago
5 out of 5 stars

They are always courteous,very helpful…

They are always courteous,very helpful and accommodating. All the personnel are great to work with. If you have any problems they take care of it right away. Have used them many times over the years always a pleasure to work with.

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