Scandaleux !! toujours de remboursement
J'ai refusé le colis qui a du vous être retourné et aucune nouvelle du remboursement !! scandaleux !

Bloc Stores is a specialized retailer offering a wide range of high-quality window and roof window blinds. Their product selection includes various styles of blinds designed to fit popular brands such as VELUX®, Fakro, ROTO, Rooflite, and Dakstra. The company emphasizes affordability, providing customers with competitively priced options that do not compromise on quality. With a focus on ease of installation, Bloc Stores ensures that its products can be set up quickly and efficiently with minimal tools required. Targeting homeowners and renters looking to enhance their living spaces, Bloc Stores provides a diverse array of colors and designs to meet individual preferences. Customers can choose from both blackout and light-filtering options, enabling them to tailor their window treatments to their specific needs. The company also offers a three-year warranty on its products, reinforcing its commitment to customer satisfaction and product reliability.
Bloc Stores receives high praise for its rapid delivery and quality products, with many customers noting the ease of installation and satisfaction with their purchases. Reviewers frequently highlight the efficiency of the service, stating that items arrive on time and match their descriptions perfectly.
However, some customers express frustration with the customer service, particularly regarding issues with returns and refunds, which can take an excessively long time to resolve. Additionally, there are mentions of rising prices over the past two years, which some find concerning. Despite these criticisms, the overall sentiment remains positive, with a significant majority of consumers recommending Bloc Stores for their home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 489 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 489 most recent reviews.
“Produits conforme a ce qui est écrit sur le site”
“A fuir, j’ai équipé mon appartement de 3 stores pour fenêtre de toit, au bout de deux années les stores sont à jeter...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Decor.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.7 out of 5 (good) | — | 489 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 |
Bottom line: Bloc Stores is #5 of 5 on overall rating in this group. On service, Home Store + More scores higher (4.9 vs 3.7).
489 reviews of Bloc Stores. Filter by what matters to you.
J'ai refusé le colis qui a du vous être retourné et aucune nouvelle du remboursement !! scandaleux !
Defaut de professionnalisme. J'avais modifié des le lendemain de la commande le type de tissu et mon interlocuteur m'avait assuré qu'elle serait prise en compte pour la production. Sinon j'aurai annulé la commande pour en refaire une autre. On m'a livré avec tissu initial. Store ne veut pas reconnaître son erreur malgré le fait que je jeur demande d'ecouter les enregistrements des conversations téléphoniques et que le service client me disait lors de la réclamation ne pas comprendre pourquoi cela n'a pas été fait correctement par eux! On m.a demandé d'ecrire et puis rien... affaire à dénoncer
J'ai acheté un store BlocOut40 pour le fixer au mur (un côté ouvert). De bonne foi, j'ai rempli le formulaire du configurateur avec les dimensions de la baie de fenêtre. Nulle part sur le site il est indiqué qu'il faut ajouter 40mm de chaque côté et 100mm au dessus (correspond au dimension du cadre). Les vidéos pour la prise des mesures mentionnées sur le site sont inexistantes. Sur le site anglais (blocblinds.co.uk) c'est pourtant clairement mentionné, mais je l'ai vu trop tard après réception de ma commande. Les contacts avec la société sont kafkaiens : ils ne comprennent pas ce que je leur écrit. Je vais m'adresser directement au site anglais. Pauvres français !
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Plus d'un mois pour fabriquer un store ..'! De plus , une belle mauvaise foi..
Bonjour, nous avons commandé un store en octobre 2015. Nous avons reçu 10 jours après un store qui ne correspondait pas aux dimensions notées sur la commande. Bloc-store depuis cette date, et malgré les mails et les coups de téléphone répétés, ne nous donne aucune reponse. Refuse de nous rembourser alors que la commande n'est pas conforme et nous propose de racheter un autre store!!!! On se demande si ce n'est pas une blague!!! Les prestations et le suivi de cette société sont intolérables. J'ai perdu du temps et de l'argent.
Bloc Stores is a specialized retailer offering a wide range of high-quality window and roof window blinds. Their product selection includes various styles of blinds designed to fit popular brands such as VELUX®, Fakro, ROTO, Rooflite, and Dakstra. The company emphasizes affordability, providing customers with competitively priced options that do not compromise on quality. With a focus on ease of installation, Bloc Stores ensures that its products can be set up quickly and efficiently with minimal tools required. Targeting homeowners and renters looking to enhance their living spaces, Bloc Stores provides a diverse array of colors and designs to meet individual preferences. Customers can choose from both blackout and light-filtering options, enabling them to tailor their window treatments to their specific needs. The company also offers a three-year warranty on its products, reinforcing its commitment to customer satisfaction and product reliability.
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