First class service.
First class service. Excellent communication and both delivery staff were very friendly and helpful
4.5
Great
999 reviews
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Review summary
BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great experience and a pain-free…
Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.
Every item delivered as promised.The…
Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps
Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out
2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.bjshomedelivery.com
All reviews
999 total • Write a review
Showing 451 - 460 of 995 reviews
RP
Great service fast and efficient…
Great service fast and efficient delivery. Thank you.
Date of experience: July 7, 2025
NC
Rude, offensive delivery man and damaged item
The washing machine was bumped out of the lorry. The delivery men claimed there was an access issue, but miraculously had no issues getting it in when I told them we had no problem getting the old one in when new, or out a couple of days ago. They then proceeded to roll it into the house, putting it on its top, front and back before getting it upright again. They unpacked it, but left broken polystyrene all over the hallway. One of the delivery men was fine, but the other was rude, aggressive, scratching his genitals in front of my children and he tried to get me to sign that I had accepted the damaged washing machine after they had loaded it back on the van. The other delivery guy told him to change it to rejected, but he didn’t and when I refused to sign, he appeared to sign on my behalf. He then wouldn’t leave my property until I’d asked him to 3 times. Very unpleasant experience.
Date of experience: July 7, 2025
CB
Polite and helpful delivery driver…
Polite and helpful delivery driver however how am l expected to assemble this bookcase without instructions!!!
Date of experience: July 7, 2025
pe
The booking system was easy and…
The booking system was easy and efficient. The guys delivered the item despite getting a flat tyre and being delayed by 4 hrs, thank you
Date of experience: July 7, 2025
J
Jeremy
US
Communicate about deliveries clearly…
Communicate about deliveries clearly and as soon as possible. I have little experience to compare the procedure with. The delivery was made an hour or so before the estimate, so I had made other plans for that time, which was irksome, but the people in the van were considerate and managed to get the mattress up the stairs, for which I was very grateful.
Date of experience: July 7, 2025
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