BJS Home Delivery
View company profile →
Rude, offensive delivery man and damaged item
The washing machine was bumped out of the lorry. The delivery men claimed there was an access issue, but miraculously had no issues getting it in when I told them we had no problem getting the old one in when new, or out a couple of days ago. They then proceeded to roll it into the house, putting it on its top, front and back before getting it upright again. They unpacked it, but left broken polystyrene all over the hallway. One of the delivery men was fine, but the other was rude, aggressive, scratching his genitals in front of my children and he tried to get me to sign that I had accepted the damaged washing machine after they had loaded it back on the van. The other delivery guy told him to change it to rejected, but he didn’t and when I refused to sign, he appeared to sign on my behalf. He then wouldn’t leave my property until I’d asked him to 3 times. Very unpleasant experience.