Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 461 - 470 of 995 reviews
KA
1 out of 5 stars

Late rude delivery drivers would not…

Late rude delivery drivers would not deliver to room as specified.

Date of experience: July 7, 2025

A
5 out of 5 stars

Great communication throughout

Great communication throughout. Very happy with the furniture too! Would definitely use this company again. Thank you

Date of experience: July 7, 2025

RC
5 out of 5 stars

Echelon delivery heavy items

We were kept informed at every stage of the delivery, this was by the company email and by telephone from the delivery crew. The delivery was awkward as the items were heavy but the experienced crew did so with respect to the property and us as customers. The items were handled with care from the front of the property to the rear garden. We found the crew helpful and courteous. Five stars from us.

Date of experience: July 7, 2025

MM
5 out of 5 stars

Timely delivery

Timely delivery Good info given Polite delivery guys

Date of experience: July 7, 2025

EL
5 out of 5 stars

Furniture arrived on time even though…

Furniture arrived on time even though we have four way traffic lights nearby

Date of experience: July 7, 2025

CG
5 out of 5 stars

A very good service.

The delivery men arrived on time plus they rang beforehand to let me know how long they would be. They were careful about handling the furniture.

Date of experience: July 7, 2025

MS
5 out of 5 stars

Friendly and on time!

Friendly and on time!

Date of experience: July 7, 2025

MM
5 out of 5 stars

Arrived on time.very polite and…

Arrived on time.very polite and efficient.

Date of experience: July 7, 2025

KC
5 out of 5 stars

Fantastic delivery guys and so polite.

Telephoned with the time, they would arrive. Fantastic guys and so polite, they made sure my delivery was where I wanted it. Five star service.

Date of experience: July 7, 2025

A

Ann

US

3 out of 5 stars

Fine with the delivery

Fine with the delivery. Asked if I had something to prop open the door, when I said I didn’t, was told the delivery couldn’t be made rather than ask me if I could hold the door open.

Date of experience: July 7, 2025

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