Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Tammy
Tammy
1 reviews
over 3 years ago
5 out of 5 stars

Professional service and food was hot…

Professional service and food was hot when arrived . Thank you !

Helpful?
Jesmareth
Jesmareth
1 reviews
over 3 years ago
2 out of 5 stars

Drivers are great, but wait times are horrible

We appreciate every driver we’ve had. My issues are with the amount of time it takes to receive our food. The last several times ordering it’s taken 1 1/2hrs-2hrs to get our food. When I’ve done live chat because it took forever to get our food & was cold & soggy we’ve gotten a measly $5 credit towards next purchase.

Helpful?
Julie Miller
Julie Miller
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Order arrived on time

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Hawaiian boy
Hawaiian boy
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service! This is my very first time. So so glad I did! The food was as expected.

Helpful?
Ana M Guzman
Ana M Guzman
1 reviews
over 3 years ago
5 out of 5 stars

Very good food and well seasoned

Very good food and well seasoned. Will order again from them soon

Helpful?
athen
athen
1 reviews
over 3 years ago
5 out of 5 stars

Fantastic service!

I always have great service and it got to me ten minutes faster than the app said it would arrive! Also I don’t like you changing the name of the app!

Helpful?
over 3 years ago
1 out of 5 stars

Besides the food always sitting and…

Besides the food always sitting and waiting on a driver, I draw the line at their incompetence. I placed an order which sat in queue for over 20 mins. They called and said the restaurant wasn’t responding and asked that I cancel the order and they would refund the amount. I did so, then reordered from a different site which was a lesser amount. I just received my statement which didn’t balance, and I realized I was billed the canceled amount. They refuse to refund or issue a credit as it was past 48 hrs. I am DONE. Call this company any name you’d like…keep rebranding…it is still poorly run.

Helpful?
Ann D Wandner
Ann D Wandner
1 reviews
over 3 years ago
1 out of 5 stars

My food was great but arrived over an…

My food was great but arrived over an hour late. My kids were so hungry . Never again

Helpful?
Mike
Mike
1 reviews
over 3 years ago
1 out of 5 stars

Don’t use Bite Squad

Don’t use Bite Squad. They will screw up your order. They will not give a damn. I’ve given them a few passes. No more. I’m out.

Helpful?
over 3 years ago
5 out of 5 stars

Food is awesome as always

Food is awesome as always! Delivery is amazingly fast!

Helpful?
Jean
Jean
1 reviews
over 3 years ago
5 out of 5 stars

Michael always delivers my orders as…

Michael always delivers my orders as requested, contactless delivery. He also notifies me that my order was delivered at the specified location.

Helpful?
Victor Abaya
Victor Abaya
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service! Quick, efficient and cordial driver. I highly recommend Bite Squad.

Helpful?
over 3 years ago
5 out of 5 stars

Bite Squad ROCKS!!!

Everything was perfect. I got a message when the driver was on the way. Driver rang the doorbell when my food was delivered and sent me a very nice message to let me know it was on the chair just like I had asked. I’m very pleased with Bite Squad. So glad you were recommended to me by a dear friend.

Helpful?
over 3 years ago
5 out of 5 stars

Hen House Eatery

Hen House Eatery Food was amazing. Everyone in our office was raving over how great the food was. My driver was also fantastic and very helpful. Our food arrived about 10 minutes before the scheduled time and everything was correct.

Helpful?
Jon Thorpe
Jon Thorpe
1 reviews
over 3 years ago
5 out of 5 stars

Midnight, new to town, needed food..,

We were new to town, after dropping off all our possessions, all in boxes, it was approaching midnight on a Sunday when the moving van pulled out, and we had not yet eaten - Bite Squad was how we found dinner, and cutlery for that matter. I’m pushing 65 years old, I was a first time user, it all went flawlessly!

Helpful?
Cade Jackson
Cade Jackson
1 reviews
over 3 years ago
1 out of 5 stars

They always cancel my orders

They always cancel my orders. I call the restaurant they say the cancelled from and they say they accepted the order. This service is a joke

Helpful?
Andrea Shelby
Andrea Shelby
1 reviews
over 3 years ago
5 out of 5 stars

Always amazing

Always amazing

Helpful?
Eric Felter
Eric Felter
1 reviews
over 3 years ago
5 out of 5 stars

Food arrived at expected time

Food arrived at expected time. Driver was professional and order was accurate.

Helpful?
Jane Bradley
Jane Bradley
1 reviews
over 3 years ago
5 out of 5 stars

Bite Squad has consistently delivered…

Bite Squad has consistently delivered either early or on time.

Helpful?
Rachel Caliva
Rachel Caliva
1 reviews
over 3 years ago
5 out of 5 stars

Driver was awesome

Driver was awesome! Restaurant didn’t listen to my request leading to messy plate!

Helpful?

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