Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Filter by rating:
Steve Forrest
Steve Forrest
1 reviews
almost 3 years ago
5 out of 5 stars

Quick service

Quick service. Great food. Easy to use app and service.

Helpful?
Maria
Maria
1 reviews
almost 3 years ago
4 out of 5 stars

My driver was first rate

My driver was first rate. However, it took the restaurant more than a half hour after the promised time before my food was ready. My driver wrote to me and said they were extremely busy and he would stay there until my order was ready. I really appreciated that.

Helpful?
almost 3 years ago
4 out of 5 stars

Quick on delivery

Quick on delivery . Not like others

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about 3 years ago
5 out of 5 stars

Excellent food but a little too expensive.

Excellent food but a little too expensive! It's really 4.5 out of 5. But I loved everything I ordered. I'll definitely be back in the future.

Helpful?
James
James
1 reviews
about 3 years ago
5 out of 5 stars

Bite Squad was great

Bite Squad was great, but, as often is the case with this restaurant, an unsatisfying experience. I ordered using Bite Squad from this restaurant , Finn’s. They accepted my order. Later, I get a text from the restaurant that they refunded all the costs associated with my order, something about the Bite Squad person not being available. I contacted Bite Squad, and after some back and forth, they said my order had been picked up and was on its way. It arrived on time, and I have not been charged for it!

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about 3 years ago
1 out of 5 stars

Worst FoodDelivery Service Ever

Puerto Vallarta has AMAZING food and always on point. Customer service is fantastic. Only advice stay away from Bitesquad. We ordered for our family of 6, apps and all. Was told atleast delivery would be an hour. We order from them all the time through Doordash but had to use Bitesquad due to some error on Doordashes app. Worst mistake ever. $154 order, food, fees and tip. An hour later we still had not been assigned a driver. I requested help, they told us we had a driver. 10 mins later I reach back out... same story. Finally I get a driver as my food is now 30 mins late and we were planing on leaving for out of town. The new driver reached out that she was having to have the restaurant remake the order bc someone else had picked the order up. She brings the food, and I was still missing 3 of 6 meals and 3 of 4 cheese dips. We argued until we got a full refund. We contacted the restaurant who explained what was done one their end and unfortunately they lost a lot of money on my order. They lost the first order to someonestealing, then basically a 2nd order bc they remade everything. Just for someone to steal 1/2 of the new order. Not to mention Bitesquad not paying them for the order. We will be taking care of this restaurant though. They are a stand-up business! Thank you Puerto Vallarta for good food and good service!

Helpful?
Terri Teague
Terri Teague
1 reviews
about 3 years ago
5 out of 5 stars

Jimmy was great in correcting an app…

Jimmy was great in correcting an app issue that was not his fault. Kept me updated too!

Helpful?
B K
B K
1 reviews
about 3 years ago
5 out of 5 stars

My all time favorite

My all time favorite. Its affordable and you get quality food.

Helpful?
John Coffman
John Coffman
1 reviews
about 3 years ago
5 out of 5 stars

Morton's takeout

You can't go wrong with Morton's. The steak was cooked perfectly and the lobster bisque was ono.

Helpful?
Sarcaztic
Sarcaztic
1 reviews
about 3 years ago
5 out of 5 stars

Very friendly and upbeat happy

Very friendly and upbeat happy

Helpful?
about 3 years ago
1 out of 5 stars

Delivered on motorcycle

Guy was nice but he DELIVERED IT ON a Bike like motorcycle.. its in 50s here even with a bag it was cold. Wth

Helpful?
Joe Manausa
Joe Manausa
1 reviews
about 3 years ago
1 out of 5 stars

Food cold by the time BiteSquad picked it up

Bite squad gave the order to the restaurant but did not coordinate a driver. My food sat at the restaurant for 30 minutes before a driver could get to it. Then it was delivered to me. French fries after 40 minutes are not optimal. Bite squad ... bites. No more for me.

Helpful?
about 3 years ago
5 out of 5 stars

I think I'm in love with the pork belly!

On time delivery of ramen bowls, gyoza and edamame. Delicious! Asked for additional tofu and pork belly and was not disappointed. Will definitely get this again.

Helpful?
John
John
1 reviews
about 3 years ago
1 out of 5 stars

Great time ordering/ horrible delivery experience

Great time ordering. Supposedly the delivery happened but we Never got the delivery. We live on gridded street So pretty hard to Miss- deliver. Have never Had this problem With bite-squad. Bummer. Had to reorder and still waiting,,,,

Helpful?
about 3 years ago
5 out of 5 stars

I have been dealing with bite squad and…

I have been dealing with bite squad and every time that there is an issue they actually make sure they fix it and they also credit me for the hassle that I had to endure from the lack of professionalism of a driver who is picking up my order so I really think that they're really doing great and they appreciate good customers

Helpful?
Jennifer M.
Jennifer M.
1 reviews
about 3 years ago
5 out of 5 stars

My driver was great this time!

My driver was great this time!! The last time I ordered extra sauce it wasn’t with the food, so this time I put in the comments that I needed sauce for my food because last time I ordered from them I was shorted sauce. I also put in the comments for the driver to please make sure that they put the sauce with my order this time. When my food was delivered the top of the bag was tied and I was thanking the driver an I never thought to look for the sauce until after she left. So I brought my order in and opened it up an everything was there an the restaurant had even sent me an extra sauce this time and I was so happy to know that they listened to the comments this time!! 😀

Helpful?
about 3 years ago
1 out of 5 stars

Is zero an option

Is zero an option. Ordered from across country. Meal for family getting home from hospital with firstborn. Charged my card the $98.00. Never processed my order. No help when customer service contacted. Cancelled order. Advised a refund would be submitted at some point. Highly do not recommend. Complete service failure.

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Mrz. Chrizty
Mrz. Chrizty
1 reviews
about 3 years ago
1 out of 5 stars

They have zero customer service and…

They have zero customer service and tried to make me feel responsible for their screw up and wouldn’t refund or even credit a half received order that was cold!

Helpful?
Barb Kulp
Barb Kulp
1 reviews
about 3 years ago
3 out of 5 stars

There weren’t any problems

There weren’t any problems. Food was fine, little on the cold side. Delivery was right on time.

Helpful?
Stephanie
Stephanie
1 reviews
about 3 years ago
5 out of 5 stars

Delivery was fast and food was fresh.

Delivery was fast and food was fresh.

Helpful?

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