thanks ruby for ur support for booking…
thanks ruby for ur support for booking our parents tickets. Also, during all process u so kind and polite. I really appreciate you thanks

Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
Best Price Travel receives a mixed reception from customers, with a notable divide in experiences. Many reviewers praise the company for its excellent customer service, highlighting staff members like Steve and John for their helpfulness and efficiency in booking flights at competitive prices.
Positive experiences often mention the responsiveness and support provided throughout the travel planning process. However, a significant number of complaints focus on issues with ticket bookings and refunds, with several customers alleging that the company engages in deceptive practices. Reports of canceled flights and difficulties in obtaining refunds contribute to a sense of frustration among dissatisfied consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 327 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 2.0 | 8 |
| Nov 24 | 3.4 | 5 |
| Dec 24 | 1.8 | 6 |
| Jan 25 | 3.4 | 15 |
| Feb 25 | 3.2 | 9 |
| Mar 25 | 3.9 | 30 |
| Apr 25 | 4.4 | 13 |
| May 25 | 3.6 | 19 |
| Jun 25 | 3.8 | 26 |
| Jul 25 | 3.1 | 17 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 327 most recent reviews.
“Great customer service and knowledgeable staff”
“I booked a flight through Best Price Travel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | +32% | 327 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Best Price Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.9).
327 reviews of Best Price Travel. Filter by what matters to you.
thanks ruby for ur support for booking our parents tickets. Also, during all process u so kind and polite. I really appreciate you thanks
We have a good experience buy ticket on best price travel. Good staff reasonable price helping and I recommend for another friends thank you Special thanks for Ruby…
Customer service was very good, Ruby did a very good job,very informative and helpful.
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 39% are 1–2★.
Steve was very helpful with all my queries and assisted me to arrange the tickets for my family.
I just wanted to say a big thank you to Ruby from Best Price Travel for making our booking process so easy and stress-free. She was incredibly helpful from start to finish – booking our flights, sorting out our seats, and going the extra mile to get us the best possible deal on excess baggage. Nothing was ever too much trouble, and her communication was spot on the whole way through. It’s not often you come across someone who genuinely cares about getting things right for you, but Ruby absolutely did. Really appreciated her support – would definitely recommend her to anyone needing a reliable and friendly travel consultant.
Ruby was very helpful with all my questions and worked efficiently to get me the right price and the right ticket.
WARNING ALL THESE REVIEWS ARE FICTITIOUS!!!!!!! I booked a flight though their website as I payed using my card locked in the price .I received no confirmation number ,I had to call once I got on the phone with a Mark who clearly had a middle eastern accent ,I proceeded to ask for my confirmation number which he then told me to hold he needs to call the airline .After Mark got back on the phone he said that the airline did not have anymore available seats for the promotion.I was flying round trip but he said for an additional cost you can fly and get a regular seat .So the price I paid was around $389.00 ,He wanted to charge me an additional 175 each way .Thats over 700 dollars .It would of been less if I just booked through the airline itself. After getting names I called the airline directly and asked if they had me as Mark explained on stand by . The airline said that I’m not even in their system nor does my name even appear on their stand by list .So I called my card company gave them all the information and charges were revered I disputed it and my money was refunded.People DO NOT GO THROUGH THIS COMPANY ITS A SCAM .What they do is is advertise these fake prices which I assume is their fees then when you call they will try and get you to pay the regular fee which lands up being double the price .
I was served by the travel agent Ruby, she was extremely kind and very helpful. Couldn’t recommend more :)
Great service and price. Highly recommend
Smooth Experience in getting the tickets booked. Ruby has helped me in getting the tickets booked . Thanks Ruby for your help. Will avail your services next time too :)
Great experience! The staff was very helpful, I spoke to John he booked the ticket for me.
Ruby was invaluable - I'll return to them to reserve my next tickets!
I really loved the experience with ruby. She is really nice and helpful. She booked the ticket very quickly for me. Thankyou ruby mam
Highly recommended, great assistance by Steve.
I had a very nice experience with them as their staff was quite cooperative (ruby ) , they helped me through out while booking my flight
"I had a wonderful experience working with Ruby to book my flight tickets. She was incredibly responsive and efficient in finding the best options for the travel dates and budget for 4 of us. The whole process was smooth and stress-free and I appreciated how Ruby took the time to ensure all my preferences were met. I especially loved how quickly she handled everything, from booking the tickets to providing clear and timely updates. I’ll definitely be reaching out for future travel needs. Highly recommend their services!"
Very pleasant and professional experience. Millie was delightful and very helpful in all aspects and made booking our trip stress free. Would highly recommend.
Milly, you have done great work in a faster convenance to flight oversea and thank you
Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
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