Like always Haari did his best helping…
Like always Haari did his best helping me to find a good affordable ticket.

Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
Best Price Travel receives a mixed reception from customers, with a notable divide in experiences. Many reviewers praise the company for its excellent customer service, highlighting staff members like Steve and John for their helpfulness and efficiency in booking flights at competitive prices.
Positive experiences often mention the responsiveness and support provided throughout the travel planning process. However, a significant number of complaints focus on issues with ticket bookings and refunds, with several customers alleging that the company engages in deceptive practices. Reports of canceled flights and difficulties in obtaining refunds contribute to a sense of frustration among dissatisfied consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 327 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 2.0 | 8 |
| Nov 24 | 3.4 | 5 |
| Dec 24 | 1.8 | 6 |
| Jan 25 | 3.4 | 15 |
| Feb 25 | 3.2 | 9 |
| Mar 25 | 3.9 | 30 |
| Apr 25 | 4.4 | 13 |
| May 25 | 3.6 | 19 |
| Jun 25 | 3.8 | 26 |
| Jul 25 | 3.1 | 17 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 327 most recent reviews.
“Great customer service and knowledgeable staff”
“I booked a flight through Best Price Travel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | +32% | 327 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Best Price Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.9).
327 reviews of Best Price Travel. Filter by what matters to you.
Like always Haari did his best helping me to find a good affordable ticket.
Totally agree with the 1 star ratings below......just tried to book a flight and this is a scam!! all they want is to collect your cc details.....tried to call the call centre and kept getting cut off then spoke to someone who said she would send an email but never got it!! Avoid this mob and use a reputable booking agent!
Excellent Customer Service I was looking for tickets to book online but had some problems to understand then I gave call to Best Price Travel and spoke with Harry , He was very helpful And booked my all tickets very professionally, I will definitely be booking with Harry next time. And refer to My Friends as well. Many thanks
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 39% are 1–2★.
Jodie was extremely helpful and patience in assisting me in changing a name issue for my flight. I really appreciated it
Big thanks to Jodi and best price travel after my wife’s mother died in Thailand we needed same day travel to Thailand not only did Jodi at best price travel help us all the way she also help change non flexible return ticket to later date awesome service Jodi at best pric travel!!!!
The reviews written are all fake as you cannot talk to anyone, they dont even answer emails. They advertise seats at prices that are not available and then upsell you AFTER they have your credit card and details... my upsell went from 729 to 980 for the same flight they advertised, which was 150 over the market............ i am sending this to Aust. consumer affairs
Harry helped in a nice professional way with my tickets . I had to cancel- re book - bit of run around , but Harry assisted me to make any changes to the flight ticket in a smooth way :)
I have been dealing with Jodie for over one years and she has been exceptional in providing the best customer service ever!! Thank you Jodie for all your support in finding the ideal travel options that meet my requirements and constantly being available to answer all my queries :) All the very best!!!
Great job done by Harry!!!!
I made a booking through best price travel and absolutely loved the service offered by Harry. He took care of my booking and catered to all my requests efficiently. Highly recommend this group.
Mr. Daniel, was very helpful and polite and the gesture he gave when I called was excellent, didn't allow my mind to look for other travellers to search for other options.
Daniel was great to deal with to book our family to Scandinavia. We are looking forward to our trip. He was helpful in assigning our FF numbers and the flight was ticketed within 10mins. He very quickly also booked us on the flights at better prices we were after. He promptly called back and emailed us when needed.Thanks Daniel.
I had an amazing experience with Daniel from Best Price Travel! Recently, my family and I had to cancel our flight tickets with Sri Lankan Airlines due to the unfortunate passing of my grandmother. We needed to travel earlier than the original date, and I was concerned that we wouldn't be able to get a refund. But Daniel was incredibly helpful and went above and beyond to assist us. Thanks to his efforts, we were able to get our refund back. I'm truly grateful for his exceptional customer service and would highly recommend Best Price Travel to anyone looking for a hassle-free travel experience. Thank you, Daniel!
We have had excellent experience with Best approve Travel while working with Jodie. She has been there for us and helped us in making emergency bookings at a very short notice. She has even changed dates as per our requirements as and when needed. Jodie is polite and very helpful. She is easy to contact through emails and phone call.
Very good service by harry
For the last 12 months, I have booked many flight tickets for my family and close friends through Jodi - she is very reliable, communicates very well and pays attention to detail. It is always a pleasure to work with Jodi to find the best deals and I will continue to recommend others to book with her.
Hi I would prefer Best price travel to all as I found their customer service really great and throughout my booking, I found AMY very helpful. She helped me beyond my expectations. She helped me to find reasonable prices for my Indian trip. Moreover, She worked out of her working hours to help me find genuine prices for trip. She is very dedicated, helpful, kind and friendly. I felt like I am talking to my own family member. And, I found the prices wonderful even i booked my flight just day before my travel to India because of AMY only. I will always go to this travel agent for my all future flight tickets and will tell my all known to do flight booking with her. Thank you
Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
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