Believe Loans is a financial services company that specializes in providing loan solutions to individuals seeking funding for various personal and business needs. The company aims to simplify the borrowing process by offering a user-friendly platform where consumers can apply for loans tailored to their specific circumstances. With a focus on accessibility, Believe Loans strives to connect borrowers with suitable lenders, facilitating a seamless experience from application to funding.
The target market for Believe Loans includes individuals and small business owners in need of financial assistance, whether for emergencies, purchases, or investment opportunities. By leveraging technology to streamline the lending process, the company seeks to meet the needs of customers looking for reliable and efficient loan options. For more information, consumers can visit their website at www.believeloans.com.
Believe Loans receives overwhelmingly positive feedback from customers, who frequently highlight the exceptional service and efficient loan process. Reviewers commend staff members like Dean, Jimmy, and Molly for their helpfulness, clear communication, and ability to ease the stress of financial decisions.
Read full summaryShow less
Many customers appreciate the personalized attention they receive, noting that their specific needs are taken into account throughout the process. The speed of service is also a common theme, with clients reporting quick responses and regular updates. However, a small number of reviews express dissatisfaction, labeling the company as "bad" and indicating some negative experiences. Despite these few criticisms, the majority of feedback reflects a strong sentiment of satisfaction and trust in Believe Loans.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
—
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 58 positive reviews
Customer service41%
24 mentions
Helpful support29%
17 mentions
Professionalism19%
11 mentions
Easy to use14%
8 mentions
“Very good service by all the team”
On “Customer service” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
Overall rating and review count for this company and similar companies
Had a very positive experience with believe loans starting with Dean who was very helpful and put my at ease and gave me best options before it being completed by Harrison and Jimmy who talked me thro... See more
Excellent communication every step of the way. Molly and Mathew ensured I was always up to date and pushed and pushed to find a solution that worked for me.
Throughly recommend.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Had a very positive experience with believe loans starting with Dean who was very helpful and put my at ease and gave me best options before it being completed by Harrison and Jimmy who talked me through the entire process thank you will definitely use again
Excellent communication every step of the way. Molly and Mathew ensured I was always up to date and pushed and pushed to find a solution that worked for me.
Throughly recommend.
From start to finish, everything was communicated and explained. Every detail of our needs were taken into account. Quick service with daily updates on progress. Such amazing friendly and helpful service from Charlotte and Stefan, can't thank them enough. Would definitely recommend. Thank you!!
Staff were great right from the off, took a lot of stress from my shoulders & have enabled me to push forwards after a terrible previous eighteen months.
I was really wary about applying for a second charge mortgage, I didn’t know a lot about them but I knew I needed to consolidate some debt. After speaking with Charlotte she really put me at ease and made the whole process smooth and enjoyable. Charlottes communication was fantastic from start to end, and I’m really happy with the outcome. If you’re considering a second charge mortgage but are unsure, please speak to these guys. You won’t regret it.
As an older couple who had been carers and helped family over the years, our finances had got into a guddle. We wanted to simplify things so I went looking at our options, Believe Loans were highlighted to me by a friend so I decided to apply. I felt a bit of a failure to have got to this point in life in such a mess ( even though it came from good actions)
David Leanne and Matthew made this so easy and my gratitude goes out to them for their professionalism and non judgemental approach. The future looks a lot brighter We are saving £1100 per month
We were looking for a home loan and decided to put ourselves in the hands of Believe and I can honestly say we made the right decision. Jimmy @ Believe handled our application with great professionalism from start to finish keeping us up to date every step of the way. Great communication, all of our questions answered and taken all of the hard work off our shoulders as Jimmy found us the best offer available and taken into consideration everything we had asked for. We would definitely highly recommend Believe Loans to anybody looking for a simple and stress free process.
Great friendly staff, nothing is too much trouble and always on hand when you want ask any questions.
Thank you Jimmy and team at Believe loans, 10/10 from us, magnificent service, great customer experience, great work.
Thanks again
Craig & Michelle
I applied for a loan with Believe Loans and it was a really simple process. Customer service was excellent, especially my claim handler Leanne who helped with any queries i had and made sure everything went smoothly. They have an app which makes uploading any information they require effortless. I had the money in my bank in less than 1 week. I would thouroughly recommend Believe Loans.
Where to start, I have been putting off dealing with my debt for over a year, paying outrageous interest rates on credit cards, overdraft fees grouped with costly loan repayments. Sadie held our hand through the process, organised valuation immediately, liaised with the lender to ensure everything was on track, provided updates and chased us and third parties at every stage to ensure there was no unnecessary delays, incredible communication from start to finish.
What really made the difference was the empathy shown to our circumstance, there was no judgement and all the way through Sadie supported us and guided us professionally and personably through what is an overwhelming process.
With thanks to Sadie and Stefan we managed to consolidate just shy of 50k worth of debt and reduced our monthly payments by £700 per month.
Reading other reviews before I started this process I was nervous, I will always look for the low scores and assume I'll have the same experience but honestly anyone reading this just know my experience was genuinely 5 stars and the service I received was exceptional, Thank you Sadie!
Believe Loans is a financial services company that specializes in providing loan solutions to individuals seeking funding for various personal and business needs. The company aims to simplify the borrowing process by offering a user-friendly platform where consumers can apply for loans tailored to their specific circumstances. With a focus on accessibility, Believe Loans strives to connect borrowers with suitable lenders, facilitating a seamless experience from application to funding.
The target market for Believe Loans includes individuals and small business owners in need of financial assistance, whether for emergencies, purchases, or investment opportunities. By leveraging technology to streamline the lending process, the company seeks to meet the needs of customers looking for reliable and efficient loan options. For more information, consumers can visit their website at www.believeloans.com.