Review summary

AXA UK Car and Home is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

N
Simplicity, Simple

Simplicity & ease of going through your details,very good

RW
Great company for car insurance

Great company for car insurance, great price for full cover, very happy with how quickly they got back to me and signed me up, highly recommend this company many thanks.

E
I have my moter insurance with you and…

I have my moter insurance with you and asked for a quote for home contents i you very impressed by the quick quote and happy with the price.

Easy to deal with and a good price

Easy to deal with and a good price

Company details

Information provided by various external sources

No description available yet.

Contact info

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All reviews

1,000 total • Write a review

Showing 931 - 940 of 996 reviews
KR
5 out of 5 stars

Great online service using chat

Great online service using chat. The advisor answered all my queries brilliantly and I was able to sort everything out without having go be on the phone for hours.

Date of experience: May 6, 2025

TP
5 out of 5 stars

Very friendly and helpful operators…

Very friendly and helpful telephone operators and easy to use website.

Date of experience: May 6, 2025

cJ
5 out of 5 stars

Very helpful

Issue dealt without any drama! Very helpful knowledgeable person.

Date of experience: May 6, 2025

cA
5 out of 5 stars

I had difficulty with updating my new…

I had difficulty with updating my new details on the App . I tried several times with no success. I was able to get support from an adviser via the phone.The adviser spotted immediately what the problem was and rectified it in no time . She was really helpful ,polite and friendly and assured me that I was not going to incur a fee as generally all changes if you call them direct to update your details without using your online account would incur a cost. Overall it was great customer service

Date of experience: May 6, 2025

SM
5 out of 5 stars

Easy to follow process and I think they…

Easy to follow process and I think they offer good competitive pricing on their products

Date of experience: May 6, 2025

R
5 out of 5 stars

Very helpful contact on the phone all…

Very helpful contact on the phone all done quickly excellent service

Date of experience: May 6, 2025

M
5 out of 5 stars

Added someone to my car insurance Very…

Added someone to my car insurance Very easy to use online and was sorted in 10 mins. I was impressed

Date of experience: May 6, 2025

DF
5 out of 5 stars

Changing details of the policy on line…

Changing details of the policy on line was really quite easy... In fact a pleasure to be able to complete it..

Date of experience: May 6, 2025

MT
5 out of 5 stars

Great price transition very smooth

Great price transition very smooth

Date of experience: May 6, 2025

PW
5 out of 5 stars

Quick and easy to do

Quick and easy to do

Date of experience: May 6, 2025

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