Simplicity, Simple
Simplicity & ease of going through your details,very good
4.6
Excellent
1,000 reviews
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Review summary
AXA UK Car and Home is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great company for car insurance
Great company for car insurance, great price for full cover, very happy with how quickly they got back to me and signed me up, highly recommend this company many thanks.
I have my moter insurance with you and…
I have my moter insurance with you and asked for a quote for home contents i you very impressed by the quick quote and happy with the price.
Easy to deal with and a good price
Easy to deal with and a good price
Company details
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Contact info
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Website
www.axa.co.uk
All reviews
1,000 total • Write a review
Showing 941 - 950 of 996 reviews
mh
It was easy enough
It was easy enough, but since i had some difficulty to find my address and i wasn’t so sure so i ranged up to your office and the lady on the phone guide me so kindly with respect and i was able to change my address correctly online. Thanks
Date of experience: May 6, 2025
SA
Insurance update due to relocation
Contacting AXA was easy enough once you went through multiple AI options..... Why can't we employ more humans and speak to each other and give them employment....? Oh! I know, it's about making more profit for the shareholders!!!!! Once I got on line to change the address on my policies ( yes for two vehicles - my wife's and mine) the change of address was straightforward. The SHOCK - YES SHOCK was the £60 charge for each vehicle!!!! I've moved 28 miles from a country village on the edge of a mid- Kent town to a village on the edge of a North Kent town. And in a quieter road to boot!! I was then told I had saved 25% on each vehicle by doing it on-line!!! That's over £120 to change around 4 lines of text on an electronic document. I hope the shareholders of AXA enjoy the bottle of Champagne I've just bought them!!!! Not impressed.......
Date of experience: May 6, 2025
Fm
Changing car insurance
Everything was explained and easy to understand
Date of experience: May 6, 2025
CP
Very competitive
The service I received was excellent and the price I paid for my car insurance was very competitive.
Date of experience: May 6, 2025
AB
Haven't paid back my excess from my…
Haven't paid back my excess from my claim, which was not my fault........
Date of experience: May 6, 2025
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