The company was very quick to connect…
The company was very quick to connect me to a company that gave me a quick appointment and they were very good with communication.
American Water Resources has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
The sewer line blockage was resolved within a few hours. Timely, efficient, professional service.
I received impeccable five-star service from this company. The technicians, for both electrical and plumbing, were excel...Read more
The company was very quick to connect me to a company that gave me a quick appointment and they were very good with communication.
Quick service. Great electrical repair. Thank you much
I called in the afternoon after I notice the problem, before 5:00 pm and I received information about the plumbing Co. that was supposed to handle the issue right away. By 8:00 pm the same day the problem was resolved.
The first contact told me that the plumbing company would arrive the same day. The confirmation text from AW stated that they would come the next day.
Easy to get in touch with you and rapid response no to many questions just solutions to the problems simple just call and get it fix
The company fixed the leaky pipe problem but left the water on the floor. I think the job would have been great if he had a small wet vac with him to clean up the water for a largely pregnant tenant of mine or anyone who wants to have completed a thorough job.
Premier plumbing was punctual, courteous, and did a great job for us.
One call connected me to a real person who scheduled my service for the following day. The repair was completed in one visit. Water was only off for about two hours. Nothing spent out of pocket. Great experience.
Very professional
What I disliked was finding out that if 2 or 3 things need service, that means 3 different visits, each at $50.00 each. The plumber himself had to explain that to me so I had service that day for what I needed - Sooooo, nothing was done because I needed a new kitchen faucet which they do not supply, put in and fix. I paid $50.00 to be told that and I still have the leak - oh well.
Very simple process. Good and prompt process. Good communication from those fixing the actual problem.
Service was prompt and professional.
Good service
Technician was on time, and very personable, and easy to communicate with.
They were easy to set up a appointment. It was very fast. The
Doing good work
AWR was very responsive to my water main leak. Sent someone out right away, got the permits to get it repaired, and completed the job five days after I opened the case. Very satisfied with their services and employees.
The repairman was kind Courteous very informed. Any question I asked he Explained perfectly. This repairman is a plus For your company.
Experience d technician
Reliable Plumbing got authorization asap on Monday morning as leak discovered on a Friday
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
American Water Resources, an Oncourse Company, specializes in offering comprehensive home protection programs designed to shield homeowners from the financial burden of unexpected repair costs related to service line emergencies. Their services extend beyond the coverage typically provided by standard homeowners' insurance policies, focusing on water and sewer lines, heating and cooling systems, and a variety of home appliances. With a portfolio that includes over 2.3 million service contracts and a customer base of 1.9 million, American Water Resources emphasizes its commitment to customer satisfaction and reliable home maintenance solutions. Targeted towards homeowners seeking to mitigate the costs and hassles associated with service line repairs and system failures, American Water Resources provides tailored coverage options. These include whole home warranties or selected area protection plans, aimed at offering peace of mind and financial security. The company prides itself on a single-call solution approach, guaranteeing repairs with a one-year warranty, and facilitating all necessary permits, proposals, and inspections. As a BBB-accredited entity, American Water Resources leverages its expertise to serve a wide range of customers across the nation, promoting dependable support and flexibility in coverage cancellation.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.