Gaming pc
Easy to order and understand the build up of the pc I needed and great turnaround time and always excellent product as not the first time a customer to this company and it's products.
Reviewers consistently report positive experiences with AWD-IT. Customers often highlight service, great, delivery, excellent.
A minority mention drawbacks around issues, first, used, refund. Overall sentiment is strongly positive with an average rating of 4.3 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Amazing service”
“ALSO THEY WILL NEVER TAKE A REFUND OR REPLACEMENT THEY ARE SCAMMERS Second pc £1800 Saved up from tournaments and bou...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
AWD-ITThis company | 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: AWD-IT is #3 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 4.6).
60 reviews of AWD-IT. Filter by what matters to you.
Easy to order and understand the build up of the pc I needed and great turnaround time and always excellent product as not the first time a customer to this company and it's products.
Excellent company Excellent choice of quality pc products Excellent value Excellent customer services thankyou
This was the most research I've done on buying any purchase. Went through alot of links, web pages and YouTube videos when looking for a gaming PC. We found AWD-IT and it was well structured on the website and the price range explained the level we would be happy to start. We loved the option to upgrade but kept it as simple as possible keeping it in budget with a few upgrades. The PC arrived the next day as promised, the packaging was well branded. The items were well packed keeping them safe on the travel. I love the attention to detail on where the items were kept for other components, with detailed instructions on where to find/assemble them. The build quality is outstanding and I am so happy with the company and product. We are now looking to jump right into this hobby and will be using AWD-IT for all our PC needs.
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Item not delivered. No reply to email, no idea where my item is, now 5 days past supposed delivery day
PC came on time but without the £90 Windows license installed and a brutal and constant power issues where it will shut off without word constantly on top of pretty terrible cable management (one resting against a fan and more bulging out the metal panel at the back).
good price, quick delivery
I had a great experience overall with AWD-IT when my PC broke and I needed a quick replacement. The prebuilt I got was perfect and came quickly too!
Great price quick delivery..recommend 👍
Excellent customer service and fast delivery.
I recently placed with AWD-IT.co.uk for four NVMe drives during your sale period. The parcel was delivered to my doorstep by DPD approximately one week after dispatch. However, upon arrival, the package was already opened and only contained two of the four NVMe drives I had ordered. I contacted DPD immediately to report the issue. They informed me that any discrepancies must be resolved directly with the sender. Over the following two weeks, I attempted to reach out to your support team via email, but unfortunately, my messages were rejected by your Zendesk system as spam. I then called your office, where I was told that you would try to locate the emails. Eventually, we exchanged a few messages, and you confirmed that your packaging records showed four items were included. Subsequently, DPD requested proof of delivery, which I received and forwarded to your support team using an alternative email address. At this point, a critical detail emerged: the parcel dispatched from your office was black, whereas the parcel delivered to my home was brown and had clearly been tampered with—missing two of the items. Since then, I have sent multiple follow-up emails to AWD-IT, but I have not received any response for over two weeks. I am extremely disappointed by the lack of communication and resolution regarding this matter. I kindly request that you investigate this issue further and provide a prompt resolution. I would appreciate either a replacement for the missing items or a refund for the undelivered goods.
I decided to upgrade my GPU and PSU and after much searching found a really good price from AWD-IT, a company I didn't know. Being a dimwit, I had some queries regarding compatibility etc, but one call to AWD-IT had them answered very quickly and professionally. My order was dispatched that day and would have arrived the next if I could have taken delivery. Both components arrived well packaged and pristine and work perfectly. I could not have asked for a better customer experience, first class!
Originally I purchased a monitor off of Amazon. It wasn't a brandad heard of before, but I was willing to take a chance on it because I wanted an ultrawide screen, but my budget wouldn't reach the high end ones. The monitor arrived damaged, which was quite disappointing. I reached out to amazon, who had to get in touch with this company, and this company have just been absolutely second to none on, from the very first moment I had contact with them. I had issues in returning the item because of the size of it, and amazon wouldn't help. They essentially kept hitting brick walls, so I phoned this company who helped him get in the eye and collected from my home address. This company is one you can trust, one that looks out for their customers, and they were just genuinely pleasant to deal with, from start right to the end. I didn't have the option to replace the monitor, only to receive a refund because of amazon's systems, but as soon as the item was collected, i went to this company's website and purchased the replacement directly from them. I will one hundred percent, use this company again. Thank you so much for making my shopping experience, one in which could have been hell for me, actually one of the best experiences I've had in dealing with a company's customer service department. Thank you all at AWD-IT
Fantastic service, great build quality and pc looks amazing. The wife is very happy now going from a 13year old pc which had so many replacement parts and lagged badly and now on such smooth, quiet and visually stunning machine with a good quality graphics card. She hasn’t stopped smiling since it arrived
I bought 𝗫= 49 Inch UltraWide Gaming Monitor was so please great price arrived fast picture WAS great. after few weeks it developed lines (will add pics if i can). I reached out for help got small help to see if could fix did not work so was told return for refund, I explained wanted replacment and would use box to return faulty monitor was told NO, I explained I had no box but had to be sent back in a box so I asked for help but again NO so i have had to buy a special box and stuff with it to send back whch cost just under £40 just waiting for box now wil send back to worried to buy replacment after refund as can not keep spending money on retrurns at £40 a go. I am autistic all this is so stressful to me and not one offer of help.
Prompt Delivery and packed and protected properly
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