Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

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HB
I want to heavily recommend using Audley

I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.

J
A bucket list trip to Canada

We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !

J
We have just booked our dream holiday…

We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.

LG
Let’s get started on trip three…

This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!

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Showing 961 - 970 of 996 reviews
CG
5 out of 5 stars

A fabulous two week trip to Thailand…

A fabulous two week trip to Thailand designed and organised by Suzi Smith from Audley more than lived up to expectations. Our only regret in hindsight was not extending the planned time so we could have spent longer in the Chaing Mai Bush Camp which was just awesome. Special mention needs to go to Spooky, our Audley guide in Bangkok. If you are lucky enough for her to be looking after you then you know you will have a wonderful time. The advantage of having Audley Travel as your agent is that you know you have the best professionals on your team. I can truly recommend them.

Date of experience: November 28, 2023

IG
1 out of 5 stars

Very poor customer service

Spoke to 2 different consultants about awesome trip to Mexico. Both promised to provide quotes within a week. I never heard from either of them again. I've no idea why the didn't want me as a customer but whatever the reason their approach was highly unprofessional and very bad manners. If younhaventhe choice avoid them at all costs.

Date of experience: November 27, 2023

EB
5 out of 5 stars

Wonderful Honeymoon planned by Audley

Audley and our specialist, Arista, in particular were extremely knowledgeable and helpful from the very start in planning our Honeymoon to Tanzania, Uganda and Zanzibar. We always felt in safe hands and their attention to detail, personal touches, and meticulous forethought really paid off. We had a worry-free, once in a lifetime trip and would recommend Audley to anyone.

Date of experience: November 27, 2023

RH
5 out of 5 stars

Audley provide an excellent personal…

Audley provide an excellent personal service

Date of experience: November 27, 2023

GP
5 out of 5 stars

Chile & Easter Island.

Fantastic holiday of a lifetime in Chile & Easter Island courtesy of Audley Travel. Chloe and the team were fantastic and looked after us every inch of the way. The hotels were fantastic and the personal tour guides so knowledgeable. Brilliant overall experience, thank you.

Date of experience: November 24, 2023

AS
5 out of 5 stars

Jackie Howell was knowledgeable

Jackie Howell was knowledgeable, helpful and very patient helping us plan our Italian holiday

Date of experience: November 24, 2023

A
5 out of 5 stars

Wonderful holiday in Northern India

Excellent advice covering all aspects of a trip prior to travel from a specialist who knows the area very well, excellent service in terms of booking travel, hotels and guides, delivering a wonderful and memorable holiday.

Date of experience: November 24, 2023

PE
5 out of 5 stars

Birthday trip to Jordan

We have recently returned from a trip to Jordan arranged by Audley Travel. The attention to detail by our travel specialist at Audley was exceptional and she answered all our queries quickly and professionally. She was also very helpful in making a couple of late changes at our request. The travel operators with whom Audley work in Jordan, UTA, were also first class and we are particularly grateful to them for their invaluable assistance when my partner had a medical issue.

Date of experience: November 23, 2023

R
5 out of 5 stars

Without doubt a 5-star service

Without doubt a 5-star service. Audley Travel were a game-changer when it came to overseeing our family holiday itinerary suggestions and the final plans and logistics. Our agent - Arista - was so helpful and responsive throughout the entire process, and a joy to coordinate with. Full of great ideas and little tips and pointers that made our holiday run like clockwork. The organisation on the ground in South Africa couldn’t have done any smoother. We would 100% use Audley Travel and work with Arista again. Amazing value!

Date of experience: November 23, 2023

R
5 out of 5 stars

Fantastic holiday from start to finish

Everything tailored to our requirements. Nothing a problem. They work with you to achieve a very personal trip. Nothing 'off the shelf'. Always well looked after when away. Excellent guides which really help to make the holiday. And always a UK point of contact if needed in emergency.

Date of experience: November 22, 2023

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