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Review summary
Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.
We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !
We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.
This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!
We will like to express our heartfelt appreciation for the outstanding service provided by Audley Travel and especially to our tour organizer, Juliana Wyman. Our recent trip to Jordan was an incredible experience.
Juliana demonstrated unparalleled professionalism and dedication in creating a personalized itinerary that perfectly capture the essence of Jordan's rich history, culture, and natural beauty. The attention to detail was evident in every aspect of the trip, from the accommodations to the transportation arrangements.
During a time of uncertainty in the Middle East, Juliana played a crucial role in alleviating any concerns we had about the safety of our travels to Jordan. Her reassurance and communication instilled confidence in us, and we felt secure throughout our exploration of this remarkable country.
It is difficult to find words that adequately convey our appreciation for Juliana's guidance and impeccable choices throughout our journey.
In conclusion, we recommend Audley Travel and in particular, Juliana Wyman for her exceptional skills as a tour organizer. Without a doubt, we will be returning to Audley Travel for future adventures.
Our honeymoon to Chile and Argentina was meticulously curated by Audley Travel and our dedicated agent Kirstin. The trip proved to be a once in a lifetime experience and was made so easy for us by Audley.
The distinctiveness of Audley Travel lies in the focus on detail, personalised expertise, and a deep understanding of travelers'/our preferences. They have a global network of specialists who ensured we had a seamless experience, even when our flight was redirected due to storms!
The choice of accommodations suggested by Audley Travel ensured that we revelled in luxury, whilst experiencing the natural beauty and sites around us. From the Atacama Desert to Iguazu Falls, we found ourselves immersed in surreal landscapes, from lunar-like valleys to vibrant salt flats.
Kirstin's meticulous planning allowed us to relax and enjoy every moment. The internal flights were all arranged and checked in for us (always in an exit row too which was great)! As well, the rooms we were given were always the best in the tier, with every location proving to be better than the last.
Kirstin's thoughtful inclusion of guided tours, particularly in Buenos Aires and Iguazu, provided insightful glimpses into the city's history and local traditions. Throughout, Audley Travel and Kirstin's selection of experiences allowed us to immerse ourselves in each place and was tailored to our preferences (e.g. half day not full day tours).
Our day in Brazil, organised at Iguazu Falls by Audley Travel, was nothing short of amazing. From the moment we got going, the seamless orchestration of our itinerary became apparent. Kirstin’s thoughtful planning allowed us to navigate the day with ease ...and a local guide who provided insightful commentary.
The intricate planning and genuine dedication to creating bespoke journeys make Audley Travel a standout choice for those seeking an experiential and memorable trip.
I cannot recommend Audley Travel enough, to anyone who values meticulous curation, personalised attention, and a holiday to remember :)
Holly at Audley is really knowledgable and helpful when planning a holiday. Throughout planning our trip she was informative both with her suggestions and integrating our ideas. She was always patient and obliging with changes we needed to make. I would recommend Audley without a moments hesitation.
We recently returned from a 12 night trip to South Africa with Audley. The Trip was organised for us by Andy Freeman. Andy put together the most spectacular trip. His first hand experience of the area meant that he created a 4 centre trip that exceeded all expectations. From organising us car hire, to booking tickets, to restaurant recommendations, private guided tours. Andy really listened to what we wanted out of the trip and balanced relaxation with experiences we will never forget. Thank you Andy and Audley
It's hard to describe how lucky we are to have been able to work with Stephanie in planning our honeymoon to Japan. From the very beginning, Stephanie was friendly, flexible, and an absolute wealth of knowledge. We had several meetings with her leading up to our trip to come up with the perfect itinerary. Throughout this, Stephanie was mindful of our budget, without sacrificing anything. During our trip, Audley was available at all hours to help with anything and everything which was such a relief to know we had that resource available to us. I truly cannot imagine having planned this trip without all of Stephanie's guidance and knowledge- and cannot imagine taking another big trip like this without the help of Audley. Thank you again!
Great trip! Fantastic accommodations, service provided on the planning of our trip was first class and all arrangements put in place by Audley were excellent.
As ever Audley's itineraries are well thought through including great recommendations to make the most of the trip. Their client service at all stages of the process is excellent.
We recently booked our honeymoon to Peru in 2024. The holiday is not until September this this review is not of the holiday itself but I thought the experience of booking deserved a positive review. Holly Kennedy is fabulous! Really tuned in to what we wanted & designed a programme we couldn’t be more excited about. She spoke from her first hand experience, answering all our questions with ease. Warm, friendly & reassuring. Thank you Holly & Audley.
The Audley Travel Country Specialist for Kenya and Tanzania who assisted me over the telephone was sensational! He was very knowledgeable, experienced, resourceful, friendly, customer-focused and enthusiastic. He's a great asset to his organization, and I highly recommend him to anyone considering a trip to Africa!
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