Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

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HB
I want to heavily recommend using Audley

I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.

J
A bucket list trip to Canada

We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !

J
We have just booked our dream holiday…

We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.

LG
Let’s get started on trip three…

This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!

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Showing 181 - 190 of 996 reviews
PW
4 out of 5 stars

Well organised trip

We have just returned from a road trip from New Orleans to Nashville and everything went smoothly. Stacey was our advisor and she did a wonderful job and managed to include everything that we wanted to do and was readily available to answer any queries that we had.

Date of experience: April 17, 2025

SR
5 out of 5 stars

Fabulous First Time Travel Agency Users

We are first time users of a travel agency service. Audley Travel was amazing!!! Their agents were attentive and responsive from the very beginning. They listened to what we were looking for in a travel experience and tailored a trip that fir us perfectly!

Date of experience: April 16, 2025

ER
5 out of 5 stars

Two Weeks in Chile

We recently completed a two-week trip to Chile. We loved working with our Audley consultant, Tamatha, to plan the trip for our group of four. She was very patient as we worked through multiple iterations of a proposed itinerary until we landed on exactly what we wanted. The in-country guides and the accommodations were first-rate. We will definitely use Audley Travel again.

Date of experience: April 16, 2025

CM
5 out of 5 stars

Fantastic, highly recommend

Just returned from an amazing trip arranged by Audley Travel. Our representative was Alex who specialises in South Africa and he was outstanding. Nothing was too much trouble for him, he answered our many questions quickly and efficiently. We started our trip in South Africa before travelling to Zimbabwe. Everything from the accommodation, Safari and various excursions were superb, things ran so smoothly for us from start to finish. Four ladies (all of a certain age!) Travelling together so it was reassuring to have someone with such expertise and knowledge helping us. Audley Travel and especially Alex, we can't thank you enough for helping us make amazing memories. Will definitely be using your services again in the future.

Date of experience: April 16, 2025

CS
5 out of 5 stars

2025 Trip to Japan

Thanks to Audley & Tamatha for our AWESOME trip to Japan. The hotels were beautiful, our guides were fantastic, and our scheduled cultural events were wonderful.

Date of experience: April 16, 2025

HA
5 out of 5 stars

Amazing 2 week Japanese experience

Recently returned from an amazing 2 week trip to Japan. What a wonderful place a holiday of a lifetime beautifully organised by Audley travel and our specialist Manon Mellen. We saw the temples of Kyoto and the vista of Mount Fuji, experienced the beautiful blossom and appreciated the warm welcome and respect from the Japanese people. I would definitely recommend this trip.

Date of experience: April 16, 2025

HS
5 out of 5 stars

Lovely 40th anniversary trip to Sri…

Lovely 40th anniversary trip to Sri Lanka organised by Audley, thanks so much to Alex Waud for the great programme and to our fantastic guide and driver Dinusha Ranasinghe. Such a varied and beautiful country.

Date of experience: April 15, 2025

ST
5 out of 5 stars

Stress free Japan.

Thank you James for helping us plan a fantastic trip to Japan. Everything went so smoothly from the initial booking, flights, hotels and excursions. The information we were given made everything so very easy each day - it couldn’t have gone any better. Impressed with Audley.

Date of experience: April 15, 2025

PR
5 out of 5 stars

First class planning and customer care

Recently returned from a fabulous tailor-made trip to SE Asia, including a Mekong river cruise and 3 nights on the Eastern Oriental Express. The trip was superb. Audley Travel devised our trip, paying attention to every detail. Our country specialist kept in touch with us and there has been great follow-up. This was our third trip with Audley and we rate them very highly.

Date of experience: April 14, 2025

M
5 out of 5 stars

Kudos to Audley’s Travel representative Robyn

Having used Audley previously to successfully travel to SEAsia several years ago I went back to them to try to put together a family trip to Costa Rica for Christmas time , 2025. While in the end it didn’t work out, our travel consultant at Audley, Robyn Lipkowitz, who specializes in Costa Rico travel, did an outstanding job putting together a trip for our family of 10. Robyn was extremely helpful, responsive, knowledgeable, and easy to work with. When I discussed budget restraints, she was able to create a trip, find hotels and activities that met our needs and put together a week that checked all the boxes. Her friendly, upbeat, manner made every phone call and email a pleasure. When you work with Audley you always work with the most knowledgeable people for the area to which you want to travel. Robyn was very savvy about Costa Rica having traveled there several times and her advice was from her own experiences. This makes a big difference when you are visiting a country for the first time.

Date of experience: April 11, 2025

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