Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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HB
I want to heavily recommend using Audley

I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.

J
A bucket list trip to Canada

We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !

J
We have just booked our dream holiday…

We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.

LG
Let’s get started on trip three…

This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!

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Showing 131 - 140 of 996 reviews
E
5 out of 5 stars

Northern Italy

This was my second custom trip arranged by Audley Travel and once again my expectations were exceeded. Visited several destinations in northern Italy: Venice, Murano, Burano, Lucca, Cinque Terre, Florence, Tuscany and Milan. Fantastic combination of activities and leisure time. Country Specialist totally understood our desires and preferences and fulfilled them all.

Date of experience: May 10, 2025

PV
5 out of 5 stars

First time using a travel agency

I found Audley by searching on the web. I really didn’t do much research in advance. I was totally impressed by how my needs were met when I gave a broad description of the type of travel that I wanted to do. We planned our trip with Lily, their UK specialist, 2 whole years before we planned to travel. She was our sole contact and was most helpful. She asked the right questions and put together an awesome itinerary for us. She arranged all hotels, drivers, guides, flights. It was worth every penny. We had a wonderful time and all of the arrangements totally met or exceeded our expectations.

Date of experience: May 9, 2025

AN
5 out of 5 stars

We had an amazing experience

We had an amazing experience, the hotel selection, the guides the taxis all great and on time. I was given the option to adjust my trip to the number of days I could travel. I would definitely use Audley again.

Date of experience: May 9, 2025

EA
5 out of 5 stars

Another amazing Audley adventure

We have just returned from another great trip organised by Audley. Everything was meticulously put together- a great mix of hotels, some amazing excursions. They listen to what you want and then put together an amazing itinerary. Shame they couldn’t organise the sunshine too!!

Date of experience: May 9, 2025

WH
5 out of 5 stars

Audley delivers exceptional customer service every time!

This was our third phenomenal trip with Audley Travel! Every detail was carried out beautifully! Our country specialist was accessible, quick to respond, and extremely professional. When confronted with an unexpected challenge she immediately addressed the problem and found a solution. Our Audley experience has been exceptional; our transfers, activities, tour guides, and hotels have been top notch. With outstanding customer service, Audley Travel will help to make your travel dreams become reality.

Date of experience: May 9, 2025

JM
5 out of 5 stars

Wonderful Time in Florence and Rome

We spent 8 days in Florence and Rome. Our country specialist, Kelly, did great job recommending and organizing sights for us to visit based on our interests (art, architecture and history). All of the arrangements (local transportation, hotels, guides) were perfect. Local transportation was always on time and drivers were professional and helpful. Hotel accommodations were great and in excellent locations. Our local guides were knowledgeable, professional and personable.

Date of experience: May 9, 2025

GF
5 out of 5 stars

This was one of my best birthday…

This was one of my best birthday celebrations due to the conscientious work of Eric Carnes. Eric spent several months meticulously planning our trip that took us from the USA 🇺🇸 to Spain 🇪🇸 and Portugal. All we had to tell him was what our expectations and interests were and he did an excellent job meeting our needs. The locations, hotels and places of interests etc., could not have been better. I could write a book on Eric’s due diligence. However, I want to end by saying Eric is very professional, respectful, a good listener and the epitome of who a good travel advisor/representative is and who others should emulate. Again Eric, thanks for a job “well done”. Gena Francis 5-8-2025

Date of experience: May 8, 2025

VT
5 out of 5 stars

Wonderful Experience

The trip was very well planned and tailored to our individual preferences. We visited two countries, five cities, five hotels and and trips on two trains. Every detail was reviewed, discussed and considered and the entire trip was completed without any unexpected events. Eric Carnes maintained constant communication throughout the entire process and answered all question. Amazing job Eric!!

Date of experience: May 7, 2025

C
5 out of 5 stars

Audley Travel….amazing!!

First time dealing with Audley Travel and it’s been a pleasure throughout. Especially being looked after by Leonardo. He has offered support and guidance for our trip. Been extremely patient through our lack of knowledge. A credit to Audley Travel. Could not recommend using this company for a customised holiday options.

Date of experience: May 7, 2025

FU
5 out of 5 stars

Honeymoon in South Africa & Seychelles - Amazing!

We booked our honeymoon to South Africa and Seychelles with Audley. Robyn was our point of contact and she did an absolute amazing job. Very helpful, knowledgeable and patient! Everything was thought of and taken care off and very organised. It was nice to sit back and let someone help with all the logistics - especially for a honeymoon. The properties they had were all amazing - each one was beautiful and service was impeccable. The thoughtfulness of the Audley team is really appreciated and they definitely know what they are doing. I highly recommend them to anyone.

Date of experience: May 7, 2025

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