Smooth assistance
Smooth assistance. Problem solved.
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Smooth assistance. Problem solved.
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
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Thank you Amanda for excellent customer service.
Date of experience: September 13, 2021
Daniela was extremely helpful, very understanding and wished me well on my new adventure. Was a quick and easy process 10/10
Date of experience: September 10, 2021
I had a query tonight and within a few minutes I had a reply from Sophie. Excellent communication via email (and in person or over the phone when I have had other questions). Lovely gym, clean and modern. Ladies only area has plenty of machines and the pool and spa rooms are the most relaxing environments. Really great facilities.. Thank you Clifford's team and thanks Sophie for your speedy and helpful response!
Date of experience: September 9, 2021
Sophie was very helpful and sorted the situation quickly
Date of experience: September 9, 2021
Thank you Sophie excellent quick response and resolution.
Date of experience: September 8, 2021
Gotta say great customer service by these guys. Really helped me out! Good work Ashbourne I’m impressed and I don’t say that often..
Date of experience: September 8, 2021
Was difficult to actually get through various options to contact Ashbourne as I’d tried live chat firstly and cannot find a telephone number so was left wondering whether my message had been even seen however it had been and I received a positive conclusion to my enquiry by Natalie.
Date of experience: September 8, 2021
Great service and speedy replies
Date of experience: September 7, 2021