Review summary

Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

OO
Smooth assistance

Smooth assistance. Problem solved.

Great service!

Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!

WR
Had an issue with logging in

Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you

Once I got through to Amanda through an…

Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
MS
5 out of 5 stars

Thank you Amanda for excellent …

Thank you Amanda for excellent customer service.

Date of experience: September 13, 2021

A
5 out of 5 stars

Sophie from Ashbourne

Sophie from Ashbourne was really helpful and fast in dealing with my request. Would definitely recommend.

Date of experience: September 11, 2021

Js
5 out of 5 stars

Daniela was extremely helpful

Daniela was extremely helpful, very understanding and wished me well on my new adventure. Was a quick and easy process 10/10

Date of experience: September 10, 2021

TT
5 out of 5 stars

Fab customer service

I had a query tonight and within a few minutes I had a reply from Sophie. Excellent communication via email (and in person or over the phone when I have had other questions). Lovely gym, clean and modern. Ladies only area has plenty of machines and the pool and spa rooms are the most relaxing environments. Really great facilities.. Thank you Clifford's team and thanks Sophie for your speedy and helpful response!

Date of experience: September 9, 2021

HH
4 out of 5 stars

Sophie was very helpful and sorted the…

Sophie was very helpful and sorted the situation quickly

Date of experience: September 9, 2021

MJ
5 out of 5 stars

Thank you Sophie excellent quick…

Thank you Sophie excellent quick response and resolution.

Date of experience: September 8, 2021

RK
5 out of 5 stars

Great customer service

Gotta say great customer service by these guys. Really helped me out! Good work Ashbourne I’m impressed and I don’t say that often..

Date of experience: September 8, 2021

C
5 out of 5 stars

Great service

Amanda was really helpful and quick to resolve our query. Thank you very much!

Date of experience: September 8, 2021

DL
4 out of 5 stars

Was difficult to actually get through…

Was difficult to actually get through various options to contact Ashbourne as I’d tried live chat firstly and cannot find a telephone number so was left wondering whether my message had been even seen however it had been and I received a positive conclusion to my enquiry by Natalie.

Date of experience: September 8, 2021

JR
5 out of 5 stars

Great service and speedy replies

Great service and speedy replies

Date of experience: September 7, 2021

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