Smooth assistance
Smooth assistance. Problem solved.
4.8
Excellent
1,000 reviews
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Review summary
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service!
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service πThank you
Once I got through to Amanda through anβ¦
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
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Showing 981 - 990 of 996 reviews
L
Laura
US
SMS - Quick and efficient!
I used the SMS service as I needed to cancel my membership. I received a message to say that due to high demand it could be up to 2 days before I received a response. Within minutes Sophie messaged me and was able to quickly deal with my request. Fantastic service!!
Date of experience: September 1, 2021
CW
Exceptional customer service
I recently contacted this company and spoke to Sophie about when my membership was due to expire. Sophie was efficient and thorough, making me feel like nothing was too much trouble. I was congratulated on my news and given options to best suit me. Exceptional customer service.
Date of experience: August 31, 2021
AH
Caroline was extremely helpful and madeβ¦
Caroline was extremely helpful and made things very efficient. Would 100% use Ashbourne again.
Date of experience: August 25, 2021
DJ
Had to leave the gym due to relocating for Work
Had to leave the gym due to relocating for Work and Amanda was extremely helpful with advising me how to. Polite easy customer experience
Date of experience: August 24, 2021
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