Smooth assistance
Smooth assistance. Problem solved.
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
β¨
Based on reviews, created with AISee what reviewers are saying
Great service!
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service πThank you
Once I got through to Amanda through anβ¦
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
All reviews
1,000 total β’ Write a review
Showing 71 - 80 of 996 reviews
CD
Cancelling Membership
I wanted to cancel my membership and it was very easy, the customer service staff was very helpful and responded promptly. It wasnβt a big deal and they made the process as simple as possible with just a few emails back and forth.
Date of experience: May 9, 2025
DW
I found this Company very efficient &β¦
I found this Company very efficient & easy to deal with.. I received a reply from Jemma within minutes of sending my email & she was very helpful & confirmed all details regarding my request without any issues. Thank you Jemma!!
Date of experience: May 7, 2025
KG
Hannah was great
Hannah was great, helped me with my quiries and was so quick and polite. Thank you again
Date of experience: April 30, 2025
SF
Easy contact and issue quickly resolved.
Easy contact and issue quickly resolved.
Date of experience: April 30, 2025
RB
Extremely fast
Extremely fast, clear and friendly response from Jemma who dealt with my query.
Date of experience: April 25, 2025
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.