Review summary

Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

OO
Smooth assistance

Smooth assistance. Problem solved.

Great service!

Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!

WR
Had an issue with logging in

Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service πŸ‘Thank you

Once I got through to Amanda through an…

Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.

Company details

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All reviews

1,000 total β€’ Write a review

Showing 51 - 60 of 996 reviews
ST
5 out of 5 stars

Charlie was brilliant

Charlie was brilliant. Unfortunately i needed to cancel membership for personal reasons. Charlie made the whole process quick and easy. Credit to the company. Thanks Scott

Date of experience: June 5, 2025

C
5 out of 5 stars

Just canceled a gym membership

Just canceled a gym membership. No hassle doing it. A very fast & efficient service. πŸ‘πŸ‘πŸ‘

Date of experience: June 5, 2025

S
5 out of 5 stars

Great customer service

Great customer service. Sophie was super friendly, helpful and quickly solved my dilemma. Very pleased.

Date of experience: June 4, 2025

NK
5 out of 5 stars

The staff were brilliant

The staff were brilliant, very understanding. A real credit

Date of experience: June 3, 2025

CG
5 out of 5 stars

Very helpful

Very helpful, dealt with my request straightaway

Date of experience: June 2, 2025

B
5 out of 5 stars

Rapid response to login issues resolved…

Rapid response to login issues resolved in 10 minutes

Date of experience: June 2, 2025

LM
5 out of 5 stars

Contact Ashbourne Membership Management…

Contact Ashbourne Membership Management in relation to my direct debit and change of date for Monthly payments, had a very quick response and Jessica was so helpful and immediately sorted this for me, thank you Jessica πŸ₯°

Date of experience: May 30, 2025

SH
5 out of 5 stars

Thank you Elle

Elle was really helpful with helping with my query. Made it very straight forward and easy to handle.

Date of experience: May 29, 2025

C

CL

US

5 out of 5 stars

Great Communication

Extremely responsive to any queries or requests that I may have. I have found that the live chat has been the most efficient method of communication

Date of experience: May 29, 2025

GH
5 out of 5 stars

Efficient

Efficient, professional. Thank you

Date of experience: May 27, 2025

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