Smooth assistance
Smooth assistance. Problem solved.
4.8
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service!
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you
Once I got through to Amanda through an…
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
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All reviews
1,000 total • Write a review
Showing 41 - 50 of 996 reviews
PS
Beverley dealt with my query straight…
Beverley dealt with my query straight away and got back to me with a reply. My account now sorted and haven’t got to worry
Date of experience: June 12, 2025
BK
Had a chat with Beverley
Had a chat with Beverley — very helpful and friendly. Great customer service and quick support!
Date of experience: June 11, 2025
DW
Great resolution
Edit of my original review - Ashbourne contacted me ref my Direct Debit issues, the lady was extremely friendly and apologetic for how the situation has been handled. To be fair, I usually don't review companies when they do everything right, but when a company does wrong then correct it especially quickly and hassle free, they deserve to be recognized for that. Thanks
Date of experience: June 9, 2025
GA
Very helpful with a technical issue
Dan delt with a issue I was having really well. Very helpful.
Date of experience: June 9, 2025
GC
Thank you Mike M for being so helpful
Thank you Mike M for being so helpful - really quick responses!
Date of experience: June 6, 2025
KP
Very quick response and helpful
Very quick response and extremely helpful. I had preemptively ended my membership too early (personal reasons for cancelling). Ashbourne were able to quickly advise to help me reinstate membership and give advance notice to cancel!
Date of experience: June 5, 2025
r
Prompt assistance with quick resolution…
Prompt assistance with quick resolution of issue. Great job!
Date of experience: June 5, 2025
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