Review summary

Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

OO
Smooth assistance

Smooth assistance. Problem solved.

Great service!

Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!

WR
Had an issue with logging in

Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you

Once I got through to Amanda through an…

Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.

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All reviews

1,000 total • Write a review

Showing 171 - 180 of 996 reviews
CO
5 out of 5 stars

Chloe was lovely & really helped with…

Chloe was lovely & really helped with my query as well as the overall experience, she made it easy & efficient in resolving my issues, Once again, many regards Chloe :)

Date of experience: December 9, 2024

c
5 out of 5 stars

Chole is amazing and promptly responded…

Chole is amazing and promptly responded to my email. Very satisfied.

Date of experience: December 9, 2024

S
5 out of 5 stars

Elle was extremely helpful and prompt…

Elle was extremely helpful and prompt with dealing with my enquiry. Excellent customer service.

Date of experience: December 5, 2024

d
5 out of 5 stars

Gym membership dissolved

Resolved an issue. Dissolved a gym contract. Relieved it's now been dealt with. Thank you 🙏

Date of experience: November 28, 2024

HJ
5 out of 5 stars

Great customer service

Great customer service , really quick response to my request. Thank you

Date of experience: November 28, 2024

A

Amy

US

5 out of 5 stars

Fab customer support

Always so quick with replaying and very helpful, thank you Sophie x

Date of experience: November 27, 2024

MW
5 out of 5 stars

Excellent

Spoke with Beverly on Live Chat regarding cancelling my membership and the process was very straightforward. Dates provided of last DD claim & when my access to the gym until. Excellent service 👏🏻

Date of experience: November 27, 2024

R
5 out of 5 stars

Great!

My issue was resolved promptly and efficiently. Thank you Dan M.

Date of experience: November 25, 2024

RA
5 out of 5 stars

Beverley was wonderful and…

Beverley was wonderful and accommodating. My issues were resolved immediately. Thank you!

Date of experience: November 20, 2024

S
5 out of 5 stars

Quick, easy and clear communication

Spoke with Beverley on Live chat, very easy and straightforward to resolve my query. I was looking to freeze my membership temporarily! Fab and quick service!

Date of experience: November 19, 2024

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