Smooth assistance
Smooth assistance. Problem solved.
4.8
Excellent
1,000 reviews
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Review summary
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service!
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you
Once I got through to Amanda through an…
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
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All reviews
1,000 total • Write a review
Showing 121 - 130 of 996 reviews
M
Maria
US
Excellent customer service
Very rarely has customer service impressed me as much as Ashbourne Membership Management Services have. Extremely quick response to emails & resolving issues/requests promptly & courteously. Jemma on this occasion rose to the occasion & I'm very grateful for her assistance.
Date of experience: February 20, 2025
DJ
Rose at Ashbourne dealt with my issue brilliantly
Rose at Ashbourne dealt with my issue very sympathetically, calmly, and with a great deal kindness. It was immediately clear she wanted to help me, and so it turned out She helped me resolve my issue and gave me options - the resolution we reached was the best one all round and I'm grateful to her for her patience
Date of experience: February 14, 2025
DG
I had a great experience with Ashbourne…
I had a great experience with Ashbourne membership management. Sophie was incredibly helpful, and thanks to her, the issue was quickly resolved. I really appreciate the excellent support!
Date of experience: February 11, 2025
M
Easy to deal with
Elle fantastic customer service, easy to use live chat. Excellent experience thank you for all your help
Date of experience: February 3, 2025
ne
Cancellation made easy
Cancellation made easy, recently cancelled my gym membership as not used in over 12 months, Beverley was excellent, efficient and professional. Many thanks, will rejoin when I can dedicate the time.
Date of experience: February 3, 2025
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