ASCOMP Software GmbH is a German software development company that creates computer applications and software solutions. The company develops various software products for different computing needs and platforms. As a GmbH (limited liability company), it operates as a commercial software development business in the German market.
ASCOMP Software GmbH has a positive customer experience.
Reviewers consistently report positive experiences with ASCOMP Software GmbH. Customers often highlight ascomp, synchredible, sehr, super.
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A minority mention drawbacks around ascomp, sharewareonsale, account, software. Overall sentiment is strongly positive with an average rating of 4.7 stars across 30 reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
30
100%
● Low
4.7 / 5 overall
=
30 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▲ 3.9
12-month avg
4.7
All-time
4.7
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
1
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
4.9
27
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 30 most recent reviews.
Top praiseof 28 positive reviews
Customer service7%
2 mentions
Website & app7%
2 mentions
“Seit vielen vielen Jahren bin ich nun Kunde bei der ASCOMP GmbH”
On “Customer service” · Aug 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Endlich mal ein intuitives und einfaches Synchronisierungsprogramm
Endlich mal ein intuitiv und einfach einzurichtendes Synchronisationsprogramm mit allen Features, die man für die verschiedenen Synch-Aufgaben benötigt.
Sehr zu empfehlen!
What types of software does ASCOMP Software GmbH develop?
ASCOMP Software GmbH specializes in developing system utilities and productivity software for Windows. Their product portfolio includes backup solutions, system optimization tools, file management utilities, and security software.
How can I contact ASCOMP Software GmbH for technical support?
You can contact ASCOMP Software through their official website's support section or via email. They typically provide technical support for their licensed software products and respond to customer inquiries during business hours.
Do you offer free trials of your software products?
Yes, ASCOMP Software typically offers free trial versions or demo versions of their software products. These trials allow you to test the functionality before making a purchase decision.
What are your software licensing terms and conditions?
ASCOMP Software offers various licensing options including single-user licenses and volume licenses for businesses. License terms vary by product, and detailed information is available on their website or in the software documentation.
All 9 questions →Show fewer questions
Is your software compatible with the latest Windows versions?
ASCOMP Software regularly updates their products to ensure compatibility with current Windows operating systems. Specific system requirements are listed for each software product on their website.
What is your refund policy for software purchases?
ASCOMP Software typically offers a refund policy within a specified time period after purchase, subject to their terms and conditions. Contact their customer service team for specific refund requests and policy details.
Do you provide software updates and how much do they cost?
ASCOMP Software provides regular updates for their products, with minor updates typically being free for licensed users. Major version upgrades may require an additional fee, depending on the specific product and license type.
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Wir benutzen die Tools von ASCOMP schon viele Jahre als Firmenlizenz und im Nachgang sind darüber sehr erfreut, es erspart uns sehr viel Arbeit und ist hilfreich die Dateien auf allen Rechnern zu Synchronisieren und mit unserem Server abzugleichen. Der Support ist sehr schnell und hilft immer, Danke.
Unprofessional and aggressive customer service – account deleted after fair feedback
Unprofessional and aggressive customer service – account deleted after fair feedback
I got a promotion for Screencapt Pro from ASCOMP Software via SharewareOnSale. The offer clearly stated: "You get free updates and tech support for six months for the same major version."
However, after installation, I only received one month of support. When I contacted ASCOMP about this, I received a very short response: “Then it’s wrong on SharewareOnSale.” No explanation, no willingness to help.
When I pointed out that this kind of response doesn’t inspire trust, I got the following reply:
"Because SHAREWAREONSALE shows wrong value, you cannot trust US? Very interesting logic. I removed your accounts, have a nice day."
So my account was deleted simply because I questioned the discrepancy between the advertised terms and what I received. This is completely unprofessional and, frankly, disrespectful.
Even if SharewareOnSale made a mistake, ASCOMP could have responded in a courteous and constructive way. Instead, they chose arrogance and retaliation.
I can no longer recommend ASCOMP. A company that treats customers this way does not deserve your trust.
Onprofessionele en agressieve klantendienst – account verwijderd na terechte opmerking
Ik had via SharewareOnSale een aanbieding voor Screencapt Pro van ASCOMP Software. In de aanbieding stond duidelijk vermeld: "U krijgt zes maanden gratis updates en technische ondersteuning voor dezelfde hoofdversie."
Na installatie bleek echter dat ik slechts één maand ondersteuning kreeg. Toen ik ASCOMP hierover contacteerde, kreeg ik een erg kortaf antwoord: “Then it’s wrong on Sharewareonsale.” Zonder enige poging tot verduidelijking of klantvriendelijkheid.
Toen ik aangaf dat dit niet erg betrouwbaar overkomt, kreeg ik als reactie:
"Because SHAREWAREONSALE shows wrong value, you cannot trust US? Very interesting logic. I removed your accounts, have a nice day."
Mijn account werd dus zomaar verwijderd, simpelweg omdat ik hen aansprak op de beloofde voorwaarden. Dit gedrag is onprofessioneel, onbeleefd en klantonvriendelijk.
Zelfs als de fout bij SharewareOnSale zou liggen, had ASCOMP dit op een normale manier kunnen uitleggen. In plaats daarvan kiezen ze voor arrogantie en afstraffing.
Ik ben geschrokken van ASCOMP. Een bedrijf dat zo met klanten omgaat, wekt geen vertrouwen.
nach meiner Auffassung ist es wohl so, dass nur sehr geübte Anwender diese Software gebrauchen können, da entweder Stunden des Lesens der Gebrauchsanweisungen notwendig wäre ansonsten ist es wohl wichtig vor Anwendung der Reinigungsprogramme einen Ausschluss von wichtiger Software vorzunehmen. Ich habe im Dez 24 das gesamte Paket erworben aber wohl etwas voreilig
Can I use ASCOMP software products in a business environment?
Yes, ASCOMP software products can be used in business environments with appropriate commercial licensing. They offer volume licensing options and business-grade versions of their software for corporate use.
Where is ASCOMP Software GmbH located and what are their business hours?
ASCOMP Software GmbH is a German software company. Their exact business hours and location details can be found on their official website's contact page.
About ASCOMP Software GmbH
ASCOMP Software GmbH is a German software development company that creates computer applications and software solutions. The company develops various software products for different computing needs and platforms. As a GmbH (limited liability company), it operates as a commercial software development business in the German market.
