Excellent
Was obviously nervous on arrival but everything was explained well and couldn't fault anything. The surgeon, nursing team and dietitians was great , very helpful .

Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 622 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 2 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 3.8 | 11 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The clinic is of highest standard”
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 622 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Arpanu Medical is #3 of 5 on overall rating in this group.
500 reviews of Arpanu Medical. Filter by what matters to you.
Was obviously nervous on arrival but everything was explained well and couldn't fault anything. The surgeon, nursing team and dietitians was great , very helpful .
Friendly welcoming staff, i must admit they are also not racists at all, you will feel comfortable , being home away from home.
It’s been 2 months post-op my surgery and my post op team Dr Muhammed and Dietitian Selvi have been absolutely wonderful with constantly checking in on how I’m doing and giving me all the information I need to succeed and also answering all the questions I have had regarding anything that I still was not sure about, it puts me at ease knowing that I have them to talk to if I’m ever unsure about what I should or shouldn’t do, thank you so much to both of them ❤️
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The team was very polite with me even at the hospital, and after , its been a month since the surgery and my dietetician is just perfect ! I talk to her almost everyday, ❤️thank you
Hello, I am Lina and I would like to talk about my experience with the nutrition team at Arpanu Medical. They were wonderful, kind and friendly. I had severe obesity to the point where I could no longer walk and had a lot of pain. I had a clot in my foot and I was suffering from high blood pressure. The gastric sleeve surgery was a dream for me, praise be to them. God, this dream came true with Dr. Ceyhun Aydoğan, the work team, and the nutrition team. I thank the medical advisor, Omar Jamil, and the nutrition team, Muhammad, and Dietitian Selvi Nur. They were truly my second family. They answered all my questions at any time. I repeat my thanks to everyone, and I wish you continued success and success. I recommend it 5 stars, and if there were more than 5 stars, I would give them a lot of praise. The stars, thank you very much, with my love and appreciation to everyone
Doctor Ilker Yazici, is extremely professional: he takes time to listen and time to explain. A first rate professional experience. Each time we have met he has shown true commitment to see me happy with my results, also he immediately made me feel very comfortable and confident about my sliding genioplasty and rhinoplasty. I was lucky to find a plastic surgeon that I felt I could trust and connect with. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming one of his patients. He was always very friendly and thoughtful. I can not speak more highly of him. He was above all of my expectations. Daria and Mohamed ensured that I had support through all this experience. They were there when I was exited to have my surgery done , they were there when I was scared and they where there every single moment I have just simply needed them to be there. I will always feel like I can not thank enough their support. These two definitely made me feel “home” and were my “through thick and thin”. The transfer service from the airport to the hotel and appointments is super convenient and well organized and even though Doctor Ilker Yacizi speaks very good English there will always be a translator to assure good communication during appointments. This translator which unfortunately I never got to know the name , was also very helpful at pharmacy when translating the pharmaceutical explanation about the medication, so thanks to this lovely lady! I would also like to mention the nurse that is staying at the hotel hanging on whenever you need her to check on u. I have needed this lady one time and it took her 2 minutes to be knocking on my door with a smile on her face , very well groomed and professional young lady that could speak perfect english. Nova plaza Prime is a five star hotel who definitely serves very well their guests , very good food, cleansing on the rooms and smiley and polite staff. It is located 16 minutes by foot from a shopping mall and other convenient stores. The level of care I received from this clinic makes my highly recommend Arpanu Clinic to every one. Thank u!
Thank you to my post op consultant Mohamed for also doing an outstanding job for checking up on me, and answering all of my questions. He did a great job too making me feel at ease and comfortable with all of my question. Thanks a lot Mohamed!!
I found Dr. Serhan Derin trough TikTok and decided to have rhinoplasty surgery after reviewing a lot of positive feedback from his patients. I have had complex for my nose during many years but now I decided to do something about it. I was received by Dr. Serhans staff in Istanbul, and they were very helpful and welcoming during the home week I spent there. The surgery went well, and I did not feel any pain at all. The follow up afterwards has been excellent and I can with all my heart recommend Dr. Serhan to anyone who is thinking of doing rhino surgery. It has changed my life.
I had a gastric sleeve one year ago and this has changed my life. I could not recommend Arpanu Medical enough. They have look after me from start till now. Always at the end of the phone and answer any questions I have. Totally life changing for me.
I cannot express how thankful I am for this amazing experience and how safe and cared for I was. World class medicine but met with accessible prices. Moreover I have to give massive credit to Marcos and the nurses who took care of me in every single way. To the point of going above and beyond for me because I didn’t have a companion to help me with a few things. They were my little family and support, my friends and cheerleaders for my new life. I am so grateful for this experience and I only regret having not done this ten years earlier.
Mi experiencia con Arpanu Medical ha sido extraordinaria ya que me he operado con el doctor Ceyhun que es uno de los mejores médicos de Estambul , todo su equipo ha sido estupendo en especial Marco el traductor que es una de las personas más importante porque facilitador de todo el proceso él está al tanto de que te realicen todos los chequeos médicos que son necesarios para la cirugia y es la persona que te acompaña durante todo el proceso antes y después de la cirugía en realidad los recomiendo son personan 100% confiables
Hallo..vicky aus österreich hier! Die operation war ein voller erfolg und ich merke jeden tag es geht mir immer besser..jetzt kann ich auch schon halb festes essen und ich kanns kaum abwarten sport zu machen. Besonders dankbar bin ich für amy, bahar selvi und nora die mich begleiten!
Ich habe im September einen schlauchmagen bei doktor ceyhun aydoğan bekommen. Die Organisation war gut! Wir wir sind Sonntags vom Flughafen abgeholt worden und von da aus erstmal für die erste Nacht ins hotel. Montags ging es ganz früh ins Krankenhaus wo schon unsere Betreuerin Nisa auf uns gewartet hat. Sie war soooo nett und hat sich um alles gekümmert und organisiert und sie hatte immer den Überblick! Mittags war dann die OP. Alle waren wirklich lieb obwohl ich starke Schmerzen hatte. Die diätassistenten kamen auch am letzten Tag und auch die waren absolut zauberhaft. Nach drei Tagen waren wir wieder im hotel und ich konnte schon wieder Ausflüge nach Istanbul machen. Das hotel war leider nicht so schön. Wir wurden nicht zur verabredeten Zeit abgeholt vom hoteleigenen shuttelservice und mussten auf eigene Kosten taxi fahren und es hat sie überhaupt nicht interessiert. Wir haben mehrmals nach einem duschhocker gefragt den es angeblich gab und haben ihn nie bekommen. Die Begleitung eines Mitoperierten wurde sehr krank und weder das hotel noch der Krankenwagen der gerufen wurde haben ihr geholfen.... in dem hotel muss auf jedenfall was passieren was den Service angeht.
Es war super organisiert . Immer wieder gerne. Danke Nisa, Alexy und Bahar. Ihr seit ein gutes Team. Weiter so.
My experience with this agency was truly amazing. I had revision rhinoplasty with Dr Serhan Derin. Unfortunately the first rhinoplasty in Austria went wrong for me.So I contacted directly the clinic and got an amazing agent called Alexey. He assisted me very well and he also booked a meeting through zoom with the Doctor so I can talk with him directly about my case. Also I would like to thank to Nisa, Bahar and John for the great support and translation through my stay in Doku Clinic. I would definitely book another treatment through this agency. Thank you all very much ❤️
I am writing this review 16 days after my gastric sleeve surgery 9/18/23. It is the best decision I have made for my health with the help of Dr. Ceyhum and his team of collaborators. Starting before my surgery, Haki was a great support explaining to me what the procedure was like and how everything worked, that gave me a lot of confidence. Everything happened just as Haki had told me, from the moment we were picked up at the airport, arrival at the hotel and subsequent transfer to the Arpanu clinic, it was excellent. When we arrived at the clinic, our translator Marcos was wonderful, accompanying us at all times and very attentive to the entire process so that I felt calm. The treatment at the clinic was very special by the entire team that treated me, Dr. Ceyhum is very kind, he visited us every day to check on us and tell us that everything was going well with his patients. I had no pain or complications, everything went perfectly as the team had told me. Grateful to the entire team and happy to have had surgery with Dr. Ceyhum and start my new life with health!
Hallo, hat alles sehr gut geklappt 👍 ich habe mich von Anfang an sehr wohl gefühlt und meine deutschsprachige Beraterin Nisa hat jede Frage für mich beantwortet.. Dankeschön für alles.
I want to write To those who have not yet made the decision because you feel fear or nervous, you don’t have to, you are in good hands with Arpanu Medical and Dr. Ceyhun Aydogan, they schedule everything for you and your companion ( my case was my family), they don’t leave place for a mistake or bad experience; if you ask me if you can trust your medical trip to them definitely don’t think it twice. Everything really good, very responsible people and the attention was super outstanding, (thanks to Sule, Marcos, Jose, Amy and the dietitians team, the nurses) the doctor Ceyhun Aydogan a super professional and always open for questions. Very good experience for a non normal trip. Thanks to whole team.
everything went fine..the doctor Gokhan was professional,the surgery went very well I want to thank all the staff every day the surgery gets better and better I would recommend it to everyone✔️
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
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