It was a fantastic experience,everyone…
It was a fantastic experience,everyone of the staff were completely professional and nothing was to much for them, even after nearly a year they still continue to give help and support

Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 622 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 2 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 3.8 | 11 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The clinic is of highest standard”
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 622 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Arpanu Medical is #3 of 5 on overall rating in this group.
500 reviews of Arpanu Medical. Filter by what matters to you.
It was a fantastic experience,everyone of the staff were completely professional and nothing was to much for them, even after nearly a year they still continue to give help and support
Zuerst war ich etwas skeptisch und hatte auch Angst aber als ich gesehen habe wie professionell alles lief war ich sehr positiv überrascht. Die Krankenschwester haben alle paar Stunden nach der Operation nach mir gesehen somit hatte ich auch ein sicheres Gefühl, das war super lieb. Alles lief reibungslos. Vielen Dank an Alexey der mich beraten hat und alles super organisiert hat. Auch danke an Nisa und Mithat für die super Übersetzung. Nach der op kann man alle seine Fragen an die Liebe Bahar schicken.
Best doctors and the absolute best service. I can most definitely recommend this clinic
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At the beginning of 2022. had 131 kgs. Had a surgery on 10th of August 2022 and it changed my life on so many levels - mentally, emotionally and physically. Recovery was very fast and unexpectedly easy and the kgs were just dropping month by month. Today I am 76 kgs, very healthy, very toned and fit. I was never happier in my entire life and it's all because of my amazing Dr. Ceyhun and his team. Special thanks goes to my post op. team that follows up everything that was and still going on with me. Dr. Muhammed and dietitian Selvi are there for any questions, advices and motivation to boost your mood, confidence and give you the best solutions for any kind of struggles you have on this journey. All recommendations! <3
I had an amazing experience here from when I made enquiries until after the procedures even until date - 3 months now. Staff were all so very friendly, and they made me feel special and told me everything I needed to know about my surgery. The hospital, the rooms and facilities in the room were excellent. I recommended family and friends who have now done it or are going to use them
Staff were all so friendly, and made me feel at ease about going for my surgery. I could not fault the hospital, the rooms and facilities in the room were superb.
I had a Rhinoplastic in November 2023 at the Doku Medical in Istanbul . I had a very nice stay and felt very safe the whole time. First of all my interpreter Nisa was very nice, friendly and was available everytime for every Question. She also translated in a Good way. Doctor Serhan Derin did very Good work and I’m happy with the results. He also answeared every Question I had. The Hospital was very comfortable, modern and had high Hygienic Standards. The whole stay was Stressless for me and a nice Experience. Thanks to Nisa and expecially Serhan Derin for the excellent work.
Salut franchement je suis post 1 mois et 15 jours et j ai perdue 26 kg je revis de plus l opération avec le chirurgien c est très bien passer je n ai eu aucune douleur depuis l opérations je suis très satisfait machaalah le traducteur Mohamed et la dietetiene mon beaucoup aider il réponde au question en temps réel et apporte de bonnes explications merci beaucoup
I would like to say thank you to Arpanu Medical Team and OP.Dr. Mehmet AKIF, who performed the surgery . I arrived on 11/3 for a revision rhinoplasty. On the day of arrival we were expected at the airport. We accommodate in a top 5*****Hotel Nova Plaza Prime. Everything was well planned, all transfers, blood tests, surgical preparation, aftercare. Dr Akif listened to my wishes in eyery detail concerning the Revisio. he fulfilled all the wishes I expressed regarding my nose. After the surgery I was cared for around 24h by a nurse. My husband was allowed to stay overnight with me in the clinic. I was then taken back to the hotel. There I was further cared for by a nurse. The healing went very well. Now 2 weeks later most of the swelling is gone and I am thrilled with the results!!! very satisfied with value for money. You can't even get close to that in Europe. My first nose surgery was in Germany and I was not happy with the result. Now in the second surgery with Dr. Akif my expectations were exceeded! Greetings from Austria! Kathrin
My experience at Arpanu Medical was fantastic! The medical centre was so modern and clean, the room in which I stayed was very big, especially if you are staying with the guest and a beautiful bathroom too! I was taken care of every step of the way when I arrived at Arpanu Medical, I also had a translators as I cannot speak Turkish, the translators were very good and helped the process run smoothly. The aftercare provided by the nurses and the post op team was amazing, I really felt cared for and they were always there to help me with any issues which I really appreciate! I would recommend Arpanu Medical to anyone looking for a professional modern and organised medical centre, it really exceeded my expectations!
J’ai beaucoup aimer il est très gentil et l’organisation étais superbe je ne m’attendais pas à sa 💯.
Initially I was a bit skeptical given I have never travelled abroad for a surgery based on google reviews but once I took the plunge I was pleasantly surprised at the professional service I was provided. Right from airport pickup, hotel quality, transfers to and from the surgery and other admin services were top notch. The doctor did an excellent job and I am happy with the results. Thank you!
Me opere con el Dr Ceyhun Aydogan, y la experiencia ha sido maravillosa, el trato y la profesionalidad del doctor y las enfermeras han sido de 10, también me gustaría destacar el trabajo de la dietista Selvi quien nos hace el seguimiento y siempre está encantada de ayudarte cuando lo necesitas su trabajo fenomenal! Lo recomiendo 100%
Muchas gracias a Selvi y su equipo por estar siempre pendientes desde mi operación en Mayo, siempre atenta, cordial y cercana! Gracias por los consejos y el seguimiento en toda esta aventura! Gracias!!! ❤️
I honestly cannot fault this experience. Dr. Gokhan Mersinlioglu did my surgery and did an amazing job with his team. He listened to all my concerns and needs. He’s so professional and experienced, and I felt completely comfortable and safe in his care. I had a million questions for the post op team and Mohammed answered all my questions and concern’s promptly which was really comforting. The hospital stay after the surgery was the most difficult because of the pain but the nurses were wonderful and really did their absolute best to make my recovery swift.
Great service from the team, from confirming the booking to the aftercare team. Everyone was so friendly and helpful, the booking team, nurses and aftercare. I felt so comfortable and they put me at ease. They even have nurses at the hotel who check up on you daily. Everyone is so polite and helpful. My accommodation was booked, transfers, blood tests, medication, it all put me at ease. I wouldn’t hesitate recommending anyone here.
Ich habe Anfang Oktober 2023 meine Schlauchmagen OP gehabt und muss sagen, dass ich sehr zufrieden bin.! Es hat reibungslos geklappt, von dem Flughafen Transfer bis hin zur OP selber und natürlich die Nachsorge durch die Ernährungsberater. Loben möchte ich besonders Selvi und Bahar. Diese Personen kümmern sich super und sind jederzeit Ansprechpartner in Ernährungsdingen oder bei jeglichen Fragen.! Das wichtigste… ich hatte zu keiner Zeit schmerzen und sonstige Probleme. Und dies war mir besonders wichtig. Die Klinik ist extrem sauber und sehr modern eingerichtet. Nicht zu vergleichen mit den deutschen Krankenhäusern.!!! 5 ⭐️
I usually never write reviews but I have to in this one because of excellence. Professional doctor(Dr. Ceyhun), nurses and super polite staff members. Dr. Amy is also super helpful. After the surgery I was provided with many nurses and dietitians, they are always there for help, including dietitian Selvi. Overall I had an amazing experience and so much ease. Thank you
Hello i just want to say thank you to everybody , they are so amazing, friendly and sérious. When i arrived they picked me to the airport. A lot of médical exams before the surgery. The surgery was very good i lost 30kg . I had 1 years of helping the dietician with what aps. They are so wonderful i just want to say a big thank you they change my life
Excelente atención, profesionales, amables, empáticos. Muy buena organización y cobertura de las necesidades. Muy contenta con el servicio.
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
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