Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 622 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 2 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 3.8 | 11 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The clinic is of highest standard”
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 622 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Arpanu Medical is #3 of 5 on overall rating in this group.
500 reviews of Arpanu Medical. Filter by what matters to you.
Einfach eine tolle Erfahrung ! Reibungsloser Ablauf von A-Z Planung/Abholung / Aufenthalt, dass Krankenhaus und auch Dr. Ceyhun .., alles war gut ..👍👍👍.. Immer wieder gerne ..,beide Aufenthalte waren Top 😀
War wegen Schlauchmagen OP im Arpanu medical. Alles bestens gelaufen. Gute Betreuung
Son en excelentes ha sido la mejor decision de mi vida!!
I recently travelled to Istanbul for Rhinoplasty with Dr Serhan Derin and absolutely everything (hotel stay, appointments, transfers) was arranged by Arpanu medical. The whole team were really friendly and helpful from start to finish and everything was communicated clearly. I didn't have a single problem during the whole experience! The hotel they provide is beautiful with friendly staff and even a nurse on site. Their care doesn't end after the surgery as they even have a post-op assistant and the whole team make it clear they are there for you any time. Special thanks to John the translator who was nothing but friendly and helpful during the whole process! I would 10000% recommend!
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Honestly I really had a perfect experience from getting picked up from the airport to going home :)) I felt very cared for and listened to by Dr Serhan, the nurses, the coordinators, the after-pó care, even the lady that cleaned my room at the hotel helped me asked for ice when I was in pain!! Everything I needed was included in the package and I felt extremely comfortable and confident all the way through. It was my first time in Turkey and I have really fallen in love with the hospitality that the people show. Incredibly grateful 🥰🥰
Professional and understandable personal 👌🏻
Really very lovely, nice, and amazing experience they provide to their Clints.. appreciate them for all the time.. lovely staff.. 🥰😍
He is one of the most experienced doctors I have ever met in my life. The surgery was completed successfully and it has been almost 7 months and I have not had any problems. By the way, I would like to thank my dietitian, Ms. Selvi Nur, and her post-operative team, Ms. Bahar, and I am glad that I am a member of this family.
Minha cirurgia na clínica DOKU saiu melhor do que imaginei. O médico além de um excelente profissional é muito simpático, as enfermeiras sempre muito atenciosas , os tradutores também excelentes.. Eu indico de olhos fechados a clínica.. Meu muito obrigada a todos pelo excelente trabalho 👏🏾👏🏾👏🏾👏🏾
Ich bin mit der Nasen Op sehr zufrieden der Service ist erstklassig, bei Fragen wurde ich sofort aufgeklärt, der Arzt hat eine sehr gute Arbeit vollendet, sodass ich mit dem Ergebnis sehr zufrieden bin. Großes Dankeschön nochmal an Yağmur, die mich rundum betreut hatte und an das restliche Team☺️
Ich wurde von Dr. Serhan Derin operiert und bin sehr sehr zufrieden, von Anfang bis Ende wurde sich um mich gekümmert und mir wurde jede Frage direkt beantwortet. Bei Bahar als Post-op Beraterin war ich in den besten Händen und möchte mich nochmal hier bedanken für die Zeit.
I’m normally not the one to write a review but after the experience I’ve had I just wanted to share, I enquired at first for hair and nose surgery and my contact who was Zivile was very prompt and always there.. even though I only ended up getting my hair done she was still always there and whenever I messaged her she replied back in enough time Normally when they have taken your money and done the procedures they don’t really care like my other treatment I had with another company but she still messaged me after my treatment to make sure I was ok and if I needed anything I would give Zivile a 10/10 for customer service and wish her the best of luck in the future Thank you once again
I had a gastric sleeve op over a yr ago and when I arrived I was well looked after and the staff was very . and then after my yr I thought that’s it i wouldn’t hear anything from the staff dietician etc but how wrong was i they have been in touch saying I will be there for life if I ever need any help, and true to their word I msgd them and dr Muhammad and dietitian selvi was in touch that same day ,honestly if you are thinking of getting anything done consider everything then 100%consider this hospital , there so good I recommended my friend and she’s been and had same thing done just in October 2023and she’s so happy I mentioned this clinic to her
Super professionelles Team ! Von Anfang an wurden wir super betreut und haben immer schnell eine Antwort von Alexe und Bahar bekommen ! Vielen keinen Dank für die tolle Unterstützung vor Ort ! Danke für alles und ich freu mich riesig das wir es gemacht haben und hier waren ❤️
My experience with this provider has been excellent! From my initial contact they have been attentive, professional and transparent regarding all aspects of my surgery and after care. The hospital experience was fantastic, I had an interpreter throughout my stay who explained every step of the process both pre and post op. The nursing care was excellent, ensuring that my pain was well controlled and I had a safe and effective recovery. Of course my surgeon Dr Aydogan was incredible and has literally given my a second shot at life ! On return to the uk I have had excellent guidance from the dietitians and this continues 6 months on. This team are fantastic and you will not regret choosing them for your procedure Stephen Gowland-Mahon RGN
I'm delighted to share my experience with Dr. Ceyhun and his team. The surgery results surpassed my expectations. Special thanks to Dr. Muhammed, Dietitian Selvi, and Dietitian Doğa for their excellent care throughout the process. Highly recommended!
Flew in from Melbourne Australia to Istanbul, Turkey for Rhinoplasty. From the moment I touched down it was wonderful experience. From the drivers, vehicles, accommodation and the hospital all fantastic. Arpanu Medical modern comfort, safe, clean environment with wonderful staff who looked after me in my time of need. Fully recommend to get on board and not to hum and har because life is to short. The experience left me with a wonderful impression of Istanbul, Turkey, it's culture an it's people. I'm glad I did it.
I can start with my agent, she was amazing, we had a very good communication . The hospital and the hotel very clean and I was treated very well. Everyone was very helpful, my surgeon came every day to visit me and was ready to discuss any concerns. I have three months from surgery and im still in contact with my nutrition team, they are very supportive and helpful.
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
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