Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical has a positive customer experience.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
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Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
622
100%
● Low
4.8 / 5 overall
=
622 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 0.7
12-month avg
4.2
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
2
Sep 24
5.0
5
Oct 24
5.0
4
Nov 24
5.0
3
Dec 24
3.8
11
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Customer service18%
85 mentions
Helpful support11%
54 mentions
Professionalism11%
51 mentions
Friendly staff8%
39 mentions
“The clinic is of highest standard”
On “Customer service” · Feb 12, 2025
Top complaintsof 12 negative reviews
Response time25%
3 mentions
Communication25%
3 mentions
Customer service17%
2 mentions
Payment issues17%
2 mentions
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
On “Response time” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
I went to get my full mouth done at dentfix. LENA was my consultant and she was amazing definitely 5 star !!! My Dentist was amazing. I would highly recommend this agency to anyone. Very very well priced for great quality work.
Just to say: The Greatest Team, I could imagine! Thanks a lot to Amy, Nihal, Minty and Bahar, for all your Support, your Motivation and your help through all the time, everytime!
Ich möchte mich sehr für unsere reibungslose Aufenthalt ind transfer bei Lena bedanken. Sie war zur jeder Zeitpunkt erreichbar und sehr sehr hilfsbereit und freundlich. Ich kann das ganze Team weiterempfehlen. Besonders möchte ich mich bei Bella die Dolmetscherin und bei Lena die uns bei jedem Schritt sehr sehr nett und hilfsbereit begleitet hat❤️❤️❤️
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Ich bin sehr zufrieden mit dem Ärzte Team, pfleger und mit meiner Betreuerin / Übersetzerin Bella. Bedanken tue ich mich auch noch bei Amy, Bahar und Minty ihr seit klasse. ❤️❤️❤️
Ich würde es immer wieder machen.
Sono stato in questa clinicaun problema ai denti per un…
Sono stato in questa clinica per un problema ai denti che portavo da piccolo tutto perfetto.. da Samuel alla Dottoressa bravissima.. assolutamente consigliato!!!
اسمي هزل أتيت من بريطانيا لإجراء عملية تحويل المسار الكلاسيكي الثانوية مع مؤسسة آربانو ميديكال، واشكر مختص المرضى العرب في المؤسسة الأستاذ عمر جميل الذي دلني على الدكتور جيهون أيدوغان واحد من أفضل أطباء عمليات إنقاص الوزن في تركيا، حيث كان تعامل الدكتور راقي جدا، وكان الأستاذ عمر معي خطوة بخطوة بالتعليمات اللازمة والدعم اللازم، واشكر كل الكادر التابع لآربانو ميديكال..
اسمي يسرى أنا أتيت من الجزائر لإجراء عملية تكميم المعدة مع مؤسسة آربانو ميديكال، واشكر مختص المرضى العرب في المؤسسة الأستاذ عمر جميل الذي دلني على الدكتور جيهون أيدوغان واحد من أفضل أطباء عمليات إنقاص الوزن في تركيا، حيث كان تعامل الدكتور راقي جدا، وكان الأستاذ عمر معي خطوة بخطوة بالتعليمات اللازمة والدعم اللازم، واشكر كل الكادر التابع لاربانو ميديكال..
My experience in Turkey for medical tourism has been amazing because of the excellent services Arpanu provides. I’m grateful to Ahmet and John for being there for us every step of the way. They have been very supportive and kind. I really appreciate. And would recommend their services to anyone coming to Turkey for medical tourism. Great job guys.
Beste team 😍😍😍❤️❤️❤️Amy🐣Bahar🐣 Minty🐣 Nihal 🐣. Die sind so zuverlässig man fühlt sich wohl. Für jede Frage bekommt man eine Antwort 😍. Die Mädels sind echt super und Vertrauensvoll. Wir sind eine kleine Familie geworden mittlerweile Love it 🥰🥰.
انا ثريا عبدالعزيز اريد التوجه بالشكر لكل الطاقم اللذي تعاملت معه فرداً فرداً ، اولزشخص تعاملت معه السيد عمر جميل الرائع فالتعامل و الشرح و الاهتمام و رقيه و كل الخدمات اللتي وفرها لي ، اشكره شكراً خاص.
و اشكر شركه اربانو ميديكال لكل خدماتها و موظفينها الرائعين ثم الدكتور اللذي قام بالعمليه جيهون ايدوغان و كل الطاقم اللذي اهتم بي فالمستشفى بصراحه كانو في قمه الروعه.
و اريد التوجه بالشكر للآنستين مايا و ميرا اللتان استقبلتاني فالمستشفى و قدما لي كل الزعم و الرعايه و الشرح للعمليه و اثارها الجانبيه و الاهتمام المطلوب ، و اريد التوجه بشكر خاص جداً جداً جداً للآنسه ميرا لروحها الجميله و دعمها النفسي و المعنوي و دقة عملها و لاهتمامها بادق التفاصيل النفسيه و العمليه بكل صدق و دعم. و اتمنى التوفيق للجميع.
Thanks to Adam for arranged absolutely everything, always honest, and ready to help/fix/inform etc.. Thanks to him I feel completely safe.
The Doctor Ceyhun Aydogan is one of the most important and experienced in the bariatric surgery in Istanbul. The entire medical team amazing, even when most of them don't speak Englis, they are always willing to help you and giving the attention that you need after a surgery like the gastic sleeve.
The hotel (Sudance), employees, the translator (Carla very kind and always smiling), everyone plays a big role to make an impecable job.
I definitely recommend it.
Votre gentillesse et générosité ont touché mon cœur pendant mon séjour C'était un tel plaisir d'être accompagnée par vous vous êtes le meilleur interlocuteur .merci beaucoup Myra🥰
Mi experiencia con Arpanu ha sido fantastica. Desde que aterrize en Istanbul hasta que me fui. Todo es super lujoso. Desde el traslado del aeropuerto,hotel,hospital etc. Super puntuales y amables. El personal en la clinica desde la persona del Aseo hasta el doctor son 5 estrellas. Todos muy amables a pesar de la barrera del idioma. Mi traductora Chela super encantadora. Y mi estancia en el hospital fue super estupenda. La verdad que si me preguntan que si lo volveria hacer. Lo haria con los ojos cerrados. Porque es un equipo super professional que cuenta hasta con enfermeras disponibles en el hotel despues de tu Alta. Sin duda alguna los recomiendo al 100 %. Estoy super contenta con todo el servicio y por supuesto con mi Operacion!
Pues al principio fui con mucho miedo y nervios,ya que no sabía a que me iba enfrentar.pero cuando llegué a la clínica,el Doctor me recibió y parte de las chicas que trabajan .pues la verdad me sentí muy bien ,con el recibimiento de ellos me sentí como en familia y al mismo tiempo se me quitó el miedo y los nervios.me gustó mucho la coordinación que tienen y toda la preparación,muy buena clínica,gentes profesionales una clínica muy higiénica ,sobre todo los y las enfermer@s tienen bastante paciencia con el paciente.yo le recomendaría a muchas personas que si toman la decisión de hacerse una bariatrica.pues que sea en esa clínica ,de hecho ya lo estoy haciendo aquí en España .todo el que me conoce les hablo de ustedes .de verdad gracias por todo y ser una clínica con bastante profesionalidad
Très bonne expérience franchement rien à dire.
Bella très bonne personne à l’écoute et compréhensive et toujours de bons conseils.
Sonia que dire sur cette femme formidable et toujours là pour répondre à mes questions à n’importe quelle heure incroyable !
Merci beaucoup à vous !
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.