Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical has a positive customer experience.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
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Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
622
100%
● Low
4.8 / 5 overall
=
622 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 0.7
12-month avg
4.2
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
2
Sep 24
5.0
5
Oct 24
5.0
4
Nov 24
5.0
3
Dec 24
3.8
11
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Customer service18%
85 mentions
Helpful support11%
54 mentions
Professionalism11%
51 mentions
Friendly staff8%
39 mentions
“The clinic is of highest standard”
On “Customer service” · Feb 12, 2025
Top complaintsof 12 negative reviews
Response time25%
3 mentions
Communication25%
3 mentions
Customer service17%
2 mentions
Payment issues17%
2 mentions
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
On “Response time” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
Ernährungsberaterin Amy, Ernährungsberaterin Minty und Post-OP-Beraterin Bahar sind ein Traumteam ❤️. Alle Fragen werden sofort beantwortet, die Pläne werden rechtzeitig gesendet und alles sehr genau erklärt! Die „Nachsorge“ ist einfach sehr gut 😍
Alles perfekt 🤩
Hello.
I would like to share my experience with team.
I was looking foe a long time a doctor for surgery for someone who i can trust my moms life, than i meet Arpanu medical Clinic.
What makes dr Ceyhun and clinic different from other clinics is safest way of work where you can trust your life without any doubt.
They exeeded our expectations 🙏🏻🙏🏻
All staf there is amazing, we love all of them.
Hi everyoneeee ♥️♥️
As first step Ucar helped me on contacting dr Ceyhun, thank you Ucar.
Before 3 months my mom has done gastric sleeve with dr Ceyhun Aydogan.
We were welcomed from team on hospital.
Berke helped us with test and check ups procedures, thank you Berke.
During two days hospital stay Furkan nurse, Arpanu team checked time to time to make sure she is ok and confortable.
Hospital nurses were kindly and very careful, thank you all.
Nutritients Emi, Minty and Nora were and are still in touch with us all the time. Anytime we needed to ask anything they were ready to response. Thank you beautiful ladies ♥️
Today she is 3 months post op and her blood sugar &blood pressure is stabil, she is not under medications anymore. There is no need for itt !!!!!! ♥️😍
Life quality changed drastically for good and we are very happy that we took this decision and did surgery.
Their dedications and ability to provide pattients with prompt and safest services is very high.
Thank you Arpanu Team ♥️
Greetings from Kosova 🇽🇰
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Arpanu medical and Dr. Serhan Derin are like a match made in Heaven!
I have to say, BEST service for my rhinoplasty in Istanbul. I had been toying with the idea of getting a rhinoplasty done for quite some time due to breathing issues and a deviated septum. Arpanu Medical did not disappoint at all! From the setting up of the surgery, transport to and from the airport, 5-star hotel, hospital, actual surgery and post-op care, everything was impeccable! Betul and John made everything so easy and streamlined. Dr. Serhan Derin was exactly the kind of doctor I was looking for. The nurses were amazing. Post-op consultant Yasmeen had me very informed every step of the way. They were all very compassionate, caring, kind and professional!
Highly recommended!
Hi, I had sleeve surgery on 30th December 2022. Performed by Dr.Ceyhun Aydogan. I initially began my query in July 2022. My pre surgrey contact was Lily, and what an absolute star this lady is. I asked her with lots of questions, which she answered almost instantly, remaining professional and friendly. YOU are a credit to your team Lily. ❤️
When I arrived in turkey we had a private taxi waiting which took us to the hotel and we were picked up 6am next morning for surgrey. My interpreter was a thin guy with long hair and glasses and was very abrupt luckly i only had him for a few hours and never saw him again. Anyway, moving on.. at the hospital, I underwent X rays, blood tests, and scans. The hospital was very clean and up to date staff were all lovely. After surgrey, I wasn't in a lot of pain apart from the expected wind pains and my usual headache,which all eased by day 3. Before you can drink anything, you will have to drink blue dye, then scan, then you drink water, and you are discharged from hospital and private transfered to hotel. A nursing team will come see you every day at the hotel. (dont worry if you want to go out and about you can contact them on whatsapp). The whole team are lovely. The nurse I tended to see was called Sarah and she was helpful and knowledgeable,
Hotel beautiful they have a gym, saunas etc, although kitchen staff need to be more aware of balatric patients needs IE soup water & fruit juice...
Aftercare
My nurse is Amy, who has been an absolute delight. My post op team have been amazing. Dieteticians Amy Minty Nora and post op consultant yasmin have always been available to answer questions and advise and believe me i have bombared them 🤣 they always respond immediately during day but have found I have even had replies late at night as i tend to ask questions as i remember what would probably around their bed time.(2 hours time difference)
AGAIN THANK YOU TO ALL THOSE MENTIONED ABOVE. You are all a credit to Arpanu medical.
Those looking to book do your research and remember cheap is not best. Pay the extra for better care.
I'm 4 weeks post op a d have lost over 2 stones. Starting weight 15.10. Current wait 13 stone 6.
The experience was overall positive. I appreciated the flexibility of Dr. Aydogan (we changed surgical procedure on the morning of the surgery!). I found the post op and nutritional follow up from the team extremely helpful. They were kind and patient, very responsive when I had questions, and encouraging throughout (the first month post surgery is difficult and boring, it's easy to slip into old habits). The recipes were decent as well (I encourage you to go to their YouTube channel). So special thanks to Amy, Monty, Nora, and Yasmin!
I've found an incredible, sweet and protective surgeon♥️(B.C.) and 3 amazing nurses (Zehra, Gaye and Deniz) who helps me and made me feel understood and not alone. I will always remember of you♥️.
Best service received from Bella, such a lovely lady and made sure to explain everything clearly. Also there was no waiting it was all so efficiently done and he was reassuring.
Alles war super, alles ist wie geplant verlaufen. Die Krankenschwestern/ die Ernährungsberater und Herr Karun haben mir immer bei jeder Kleinigkeit geholfen und sind sehr nett. Immer wieder gern.
Brilliant experience from start to finish. Poyraz was very helpful with providing me with all the information for my rhinoplasty. She was very reassuring and made me feel very comfortable when booking the surgery. All the information from start to finish was great. When I arrived at the hospital my translator John was amazing! He explained how everything would go and ensured I understood as well as making me feel very comfortable again from start to finish. He answered all of my questions and was also very welcoming and friendly. The nurses at both the hospital and hotel were excellent and Dr Serhan Derin was amazing! He gave me my perfect nose! I could not thank him enough. Thank you so much for all at Arpanu, you have been a pleasure!
Hiermit möchte ich meinen Ernährungsberaterinen Amy und Minty,sowie Post-OP Bahar ein großes Kompliment aussprechen, egal wann, egal was, sie haben sofort auf meine Fragen und Probleme reagiert. Danke schön und macht weiter so.
The amazing people who helped me get my life back.
Well many things made my experience the best..but the most important thing is the amazing (Dieteticians amy minty nora and postop consultant yasmin.)without these people I think It would have been hard . They were very patient ,friendly and very understanding. They took my hand and help me move forward a step by step. Highly appreciated.
To the doctor Ceyhun Aydogan,and he’s assistants and the team of ditanies
I wanted to say thank you,for the dedication care, for your pleasant personality. May you succeed in everything you do
And of course!!! I want to praise the dietitians, dietitian Amy, dietitian Yasmin.T, dietitian Minty, dietitian Nora thank you about for close escort and about concern and caring on professionalism blessings and success you are angels
Thank you from Yuval Kadosh
Rated 5 out of 5 stars
Updated Jun 7, 2022
My Journey begins with a trustful Team!
I am very happy that I chose Dr. Ceyhun Aydogan and his team! Incredibly warm care, everything very well explained and taken care of. From the first minute one - booking my appointment with the lovely Derya!
The hotel as well as the hospital are first class! Dr. Ceyhun operates himself and I felt in very good hands! The nursing staff were without exception incredibly nice and on hand for any problem! Despite the language barrier, I always understood the nurses and caregivers and in case of need they translated by cell phone. The whole team of dr. Ceyhun Aydogan is incredibly great, I traveled alone and Alper was always at my side! I would like to thank everyone for this great support and I am very much looking forward to working with them next year! One is not simply left alone after the operation, but still has 12 months of all-round care nutritional counseling and psychological counseling from the team (with lovely Amy, Minty, Bahar)! Many thanks to all who have accompanied me on my journey! Since May I have lost 28 kg.
Date of experience: May 25, 2022
Es ist nun einen Monat her, seit meiner OP. Ich habe 12,5 kg abgenommen und fühle mich sehr sehr wohl! Ich fühle mich generell leichter und durch die vorher nachher Bilder kann ich selbst sogar deutlich sehen was sich optisch verändert hat. Ich bin nicht nur mit Dr. Ceyhun zufrieden sondern auch mit meiner Mädels Gruppe die mich seitdem Tag meiner OP begleiten. Sie machen mir Mut und sie stehen für alle Fragen an meiner Seite! Das Team besteht aus Ernährungsberaterin Amy, Ernährungsberaterin Minty und Post-Op Bahar - tausend dank an euch an dieser Stelle! ❤️
Ich würde mich immer wieder dort behandeln lassen! Ich fühle mich bei diesem Team sogar mehr aufgehoben als bei manchen deutschen Ärzte Teams!!
Eine wundervolle Klinik und mega organisiert. Die Fragen werden sofort beantwortet ohne Wartezeit.
Die Ernährungsberater Emy, Minty, Bahar sind auch Wochen nach OP immer noch für mich da... und Unterstützen mich. Vielen dank
My husband and I recently got a gastric sleeve surgery and are very pleased with the whole experience, from the hospital, to drs and the whole staff. Special mention of the staff and crew after surgery, dieteticians Amy minty, Nora and postop consultant Yasmin.
We are still getting the updates and support on weekly bases and every stage of our weight loss journey. They are always available to answer all our questions. And send information and diet plans on weekly bases. We are forever greatfull.
Thank You❤️
Ich habe sehr gute Erfahrung gemacht ich bin glücklich das ich Arpanu Medical gefunden habe und denn Schritt gegangen bin sehr freundliches Team sie unterstützen einem wo mann hilfe braucht ich kann es nur weiter empfehlen!
I recently had a revision rhinoplasty with Dr. Serhan Derin and I am extremely satisfied with the results. Betül, Berek and Bella were my points of contact throughout the process and they were all very helpful.
Dr. Derin is an ENT specialist, so I knew I was in good hands when it came to the functionality of my nose (breathing). He also paid attention to the aesthetics of my nose, and the final result is exactly what I wanted.
I received excellent care from the team at Arpanu Medical. If you are considering a revision rhinoplasty, I highly recommend them. They will make sure you are well taken care of.
Guten Tag🌞
Ich habe lange Zeit nach einer Klinik gesucht, in der ich eine Magenresektion durchführen kann. Und habe ich in der Türkei gefunden. OP. Dr. Ceyhun Aydogan.
Am 8 November war die Operation.
Wie mir in der Klinik gesagt wurde, sind 20% des Erfolgs eine Operation, und 80% ist das, was danach passiert.
Nach der OP muss ich eine strenge Diät einhalten und dabei hilft mir ein sehr gutes und eingespieltes Team👍🌹
Ernährungsberaterin Amy, Ernährungsberaterin Minty, Post-Op Bahar❤️
Dieses Team antwortet zeitnah auf meine Fragen und hilft beim Lebensmittel Einkauf für meine Ernährung.
Sehr aufmerksame, kompetente und verantwortungsbewusste 👧🏽 Mädchen.
Und ich bin sehr zufrieden mit dem Ergebnis.
Ich wünsche dem Team viel Erfolg und Wohlstand❤️❤️❤️🌹🌹🌹
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.