ALTA Language Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Chaynna Macon Project Manager, never got back to me. I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what to do and she just kept saying she didn't know. TERRIBLE
We used the company in the past with another organization. I decided to contract with them because of their expertise and knowledge. They are also very friendly and assist you when needed. Everyone I have encountered with are very friendly and knowledgably.
The easy online ability to schedule employees for testing and the quick return of the results.
Inexpensive and reliable, excellent customer service
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www.altalang.com1,000 total • Write a review
Alta provides excellent customer service. When we have an issue or concern, it is rectified immediately. There have been a few times where we don't get the service we want when requesting translating service, however, when we share our concern it is taken care of immediately.
The staff was extremely helpful, accommodating, and kept me apprised of all the updates. As a lawyer, however, I contacted ALTA at the direction of the State Bar of Georgia. I really needed a translation which could be used in Court. Unfortunately, the company cannot testify in court regarding the veracity of the translation. ALTA should consider expanding its services to address this need in the marketplace.
