ALTA Language Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
We used the company in the past with another organization. I decided to contract with them because of their expertise and knowledge. They are also very friendly and assist you when needed. Everyone I have encountered with are very friendly and knowledgably.
The easy online ability to schedule employees for testing and the quick return of the results.
Inexpensive and reliable, excellent customer service
Excellent service provided at last minute minute... recommend
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Below are the comments from one of our employees who had taken the language test: I have completed both Cantonese and Mandarin oral tests today. I was told by one of the evaluators that I should let the organization know my experience. I’m not sure if you would be the right person, but here it is. I did the Mandarin one first, and all questions were medical related (most were clinical questions). I let her know that I am a social worker and don’t know the answer. The evaluator reminded me that there’s no right or wrong answer. However, after I answered some questions, she would go back to the questions again. The evaluator at one point even told me that “you should know because you work with nurses.” She said: “you should ask your employer to change the exam then.” I had a better experience with the Cantonese-speaking evaluator, who explained to me that my answers needed to show him that I understood his medical-related questions. Well, I didn’t know the correct answers, but this time I was able to add logical thinking into my answers.
Date of experience: June 11, 2019
Very responsive! Impeccable translation! I would highly recommend this service.
Date of experience: June 11, 2019
