ALTA Language Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
We used the company in the past with another organization. I decided to contract with them because of their expertise and knowledge. They are also very friendly and assist you when needed. Everyone I have encountered with are very friendly and knowledgably.
The easy online ability to schedule employees for testing and the quick return of the results.
Inexpensive and reliable, excellent customer service
Excellent service provided at last minute minute... recommend
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Website
www.altalang.com1,000 total • Write a review
Fast service and court ready translations
Date of experience: May 7, 2025
US
Impossible to schedule a test. I emailed, I called and I emailed and I called so many times. Countless times. It was very frustrating. Then, finally it was all set up and I just received a random email after almost having completely given up.
Date of experience: May 6, 2025
Helpful and patient customer service.
Date of experience: May 5, 2025
Muy buena comunicación entre Alta y yo como cliente. Me mantuvieron informada, me brindaron la información necesaria y su intérprete muy competente y profesional. Hicieron un buen trabajo. Lo único que no me habían aclarado es que de haber una demora al inicio del servicio corría por mi cuenta. Todo fue aclarado y quedé satisfecha con ustedes. Sin duda los recomiendo.
Date of experience: April 16, 2025
We had difficulty connecting with the Danish evaluator. Even after finally agreeing on a time, she forgot the appointment and someone from ALTA had to call her privately to get her on the phone. We were, however, able to successfully complete the phone interview.
Date of experience: April 14, 2025
US
I loved the variety of languages offered. We were able to award our first TWI Seal of Biliteracy thanks to your testing this year! I also loved the ease of scheduling and test taking. The only downside, was the lack of accessiblity tools for students in the writing section of the test. My kiddos took the exam in Twi but struggled to get the keyboard to type two specific characters required for typing in Twi. In other language assessments that we use, there is a drop down of language specific characters that helps with this issue. I wish that was available here. It was a stressful situation for our kiddos who were already nervous about taking the test.
Date of experience: April 14, 2025
