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Review summary
ALTA Language Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Chaynna Macon Project Manager, never got back to me. I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what to do and she just kept saying she didn't know. TERRIBLE
Very professional and they get back to you quickly!
We used the company in the past with another organization. I decided to contract with them because of their expertise and knowledge. They are also very friendly and assist you when needed. Everyone I have encountered with are very friendly and knowledgably.
Translators were very helpful in contacting the client
Translators were very helpful in getting the client on the phone with us since they did not understand to call the number. I was very pleased with how they worked within the call as well and I was able to understand what they needed and said.
The interpreter did a great job. The only issue I had was that I was waiting on the interpreter to call me. I didn’t know I had to call. Other than that, all was professional.
DO NOT USE!!!! This organization will try and charge you fees even if they do not provide services. There staff is not skilled in formal translation environments, especially when dealing with technical or business related fields. Interpreters are not provided in advance to review or validate their skill sets. Happy to provide communication and evidence related to these discussion for users. Save your money and find a repeatable organization.
My student, a 9th grader, was nervous at the beginning of the listening/speaking live test for Greek. He said that the evaluator was very nice and right away he felt comfortable and was able to perform well.
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