ALTA Language Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
We used the company in the past with another organization. I decided to contract with them because of their expertise and knowledge. They are also very friendly and assist you when needed. Everyone I have encountered with are very friendly and knowledgably.
The easy online ability to schedule employees for testing and the quick return of the results.
Inexpensive and reliable, excellent customer service
Excellent service provided at last minute minute... recommend
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Website
www.altalang.com1,000 total • Write a review
US
The website was very good and I found the language that I need to have interpreted. I telephoned the office and the lady I spoke with was very pleasant and business like. She immediately sent me an email and explained what I needed to do with the docs she attached. After I filled the paperwork out and sent it back, she quickly replied again and confirmed the order for the interpreter. Everything went smoothly and fell into place correctly. I will definitely contact ALTA Language Services again when necessary. You get 5 stars for sure! Thank you!
Date of experience: June 20, 2024
US
Overall, our experience was a good one. Our test taker was faced with some unexpected interruptions during his test, so I reached out to customer support to see if there was anything that needed to be done in case his test results were not satisfactory due to the interruptions. The Customer Care Specialist was very helpful and easy to speak with. My only suggestion would be that the grading scale be a bit more definitive and easier to understand. Although I do think a PASS/FAIL would not be fitting for all scenarios; our employee had a hard time deciphering his overall grade. The feedback notes were a great help for this.
Date of experience: June 17, 2024
US
ALTA really came through and helped me on an extremely time sensitive matter. Lindsay was efficient with processing my request and understanding of the urgency. Would definitely use their services again. Thank you so much ALTA team!
Date of experience: June 16, 2024
Professional Korean Interpretation Services for interrogatories
Date of experience: June 10, 2024
Scheduling made easy and efficient.
Date of experience: June 5, 2024
