Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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All reviews

999 total • Write a review

Showing 931 - 940 of 995 reviews
ij
4 out of 5 stars

Everyone concerned with Alpha travel…

Everyone concerned with Alpha travel are very courteous and very helpful,from coach drivers and everyone involved in your hotels.very comforting indeed. Many thanks.

Date of experience: October 8, 2024

TP
5 out of 5 stars

returned from a 5 day break 2/10/24:to…

returned from a 5 day break 2/10/24:to 6/10/24 room G3 at the royal Norfolk hotel bognor Regis had a wonderful 5 days all the hotel staff were excellent friendly and helpful a credit to the hospitality industry lovely location and a special mention about the food absolutely delicious 5 star the chef and his kitchen staff really know how to please people,also the coach drivers Andrew and Malcolm of p.o.lloyd very nice always helpful plus the weather played a good part for once will my wife and I return again most definitely regards .oh forgot to mention it was a leisure Plex hotel with Alfa coach holiday,s tom Parkinson

Date of experience: October 8, 2024

JT
4 out of 5 stars

Alfa

Driver friendly. Meals good. Trips good.

Date of experience: October 7, 2024

SW
4 out of 5 stars

Everything was good

Everything was good, food portions rather large especially the amount of meat. All the staff where really nice

Date of experience: October 7, 2024

J
5 out of 5 stars

Great holiday

Great holiday, good value for money, lovely hotel and days out . Kieran our driver was very knowledgeable about the area and places we visited . The staff at the Selborne hotel were friendly and obliging especially our waiter mychelo,

Date of experience: October 7, 2024

MP
5 out of 5 stars

The best Alfa holiday so far

The driver Adam was really knowledgeable about all the trips we did and even gave suggestions for our days off. The hotel was lovely,food excellent , drinks good, and it was very easy to get to the sea front. A fabulous holiday overall.

Date of experience: October 7, 2024

KT
5 out of 5 stars

Everything from pickup to ilfracombe

Everything from pickup to ilfracombe. Went smoothly right through holiday. Except coach slightly out dated from our usual alfa coaches

Date of experience: October 7, 2024

G
5 out of 5 stars

The Bedrooms are a bit tired and beds…

The Bedrooms are a bit tired and beds not very comfy ' staff are excellent , Eli are Waitress was Excellant

Date of experience: October 7, 2024

RH

R H

US

5 out of 5 stars

Great Four Night Break.

Everything was great, coaches, hotel, food, entertainment, room. Would definitely return to the Queens hotel in the future.

Date of experience: October 7, 2024

JY
4 out of 5 stars

Great company.

Great company. Great Driver, who was informative and entertaining.

Date of experience: October 7, 2024

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