Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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All reviews

999 total • Write a review

Showing 871 - 880 of 995 reviews
PB
5 out of 5 stars

Bridlington review on the whole trip.

Very good driver and great hotel choice management very helpful. Food good.

Date of experience: October 25, 2024

js
5 out of 5 stars

Perfect. This our 5th drive and stay holiday…

This our 5th drive and stay holiday with you. Perfect

Date of experience: October 25, 2024

GY
5 out of 5 stars

Everything it does is wonderful

Everything it does is wonderful

Date of experience: October 25, 2024

M

MD

US

5 out of 5 stars

Excellent break to Scarborough

Coaches on time smooth transfer from feeder coach good hotel clean warm and meals excellent staff very friendly and helpful

Date of experience: October 25, 2024

J
4 out of 5 stars

Good food nice trips

Good food nice trips

Date of experience: October 25, 2024

IW
5 out of 5 stars

Imperial Hotel Break

Staff at the Imperial were always smiling and willing to help when necessary. Our room was great and overlooked the sea so we were able to sit on the settee and just relax. The food at meal times was varied and a good choice for all meals overall a great break and all 7 of us enjoyed our experience

Date of experience: October 25, 2024

PH
4 out of 5 stars

Welsh Mystery Tour

Overall great holiday...couldnt fault hotel, staff and food Only disappointment was coach driver from Reading onwards. He was an excellent driver but lacked any local knowledge, or any details of our excursions. He was under the impression that his job was just to drive us from A to B which he did very well

Date of experience: October 25, 2024

MC
5 out of 5 stars

Good value

Good value; Hotel staff were very friendly & polite & good; room was lovely, lots of room & storage; lovely bathroom; good food; great excursions; lovely weather( pure luck of course); everything about the hotels was friendly yet efficient.

Date of experience: October 23, 2024

SP
5 out of 5 stars

The driver Chris and Colin the rep was…

The driver Chris and Colin the rep was brilliant the food and accommodation was amazing

Date of experience: October 23, 2024

MD
4 out of 5 stars

Worth a booking!!!

A reasonable hotel with good food and fair priced drinks, good trips out, a nice driver who kept us safe and whilst not of Apha's making the weather was kind to us as well. I would recommend this holiday to others.

Date of experience: October 22, 2024

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