Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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All reviews

999 total • Write a review

Showing 821 - 830 of 995 reviews
BC
5 out of 5 stars

Great hotel

Great hotel, staff friendly, good tasty food. Driver Dominic fantastic, fabulous entertainer and a caring person

Date of experience: November 11, 2024

MG
5 out of 5 stars

Great tenby holiday

Great holiday, great company, very helpful before we went, lovely driver, staff at hotel 2nd to none, food lovely, comfy room, trips very good, overall great value for money

Date of experience: November 11, 2024

J
5 out of 5 stars

Xmas at George hotel Criccieth

Hotel and staff very pleasant and helpfull. Hotel clean and comfortable, food very good, choices for each course waiters very efficient always smiling. All in all a very good break. Driver very knowledgeable about local area

Date of experience: November 11, 2024

BP
5 out of 5 stars

The hotel and food was great.

The hotel and food was great.

Date of experience: November 11, 2024

AT
5 out of 5 stars

Alpha coach trip to Bournemouth

We had a great holiday. Good hotel with Wonderful staff. Would recommend

Date of experience: November 11, 2024

TS
3 out of 5 stars

Five day break at the Queens Hotel in…

Five day break at the Queens Hotel in Blackpool. Conditions in the hotel, downstairs public areas and restaurant are immaculate.Our room was on the first (so cannot speak for floors 2 & 3) but when walking along the corridors to our room there was a lingering smell of, what seemed like raw sewage. The food was not of usual Leisureplex standard. I would like to give special mention to Roy,(grey suited gentleman in the restaurant), and Ken and Ingrid (behind the bar), all of whom seem extremely efficient and hard working.

Date of experience: November 10, 2024

C
4 out of 5 stars

Holiday was great in Great Yarmouth.

Holiday was great. Only problem is at the change over inTamworth services. It is so NOISY due to equipment and talking in there,it is very difficult to hear the persons call out that the coach is ready board.

Date of experience: November 9, 2024

MP
5 out of 5 stars

Had a brilliant holiday in Llandudno…

Had a brilliant holiday in Llandudno Turkey and tinsel hydro hotel brilliant food excellent rooms clean staff friendly and helpful our driver Dave was amazing very helpful kind and informative good driver will definitely be back

Date of experience: November 8, 2024

CA
5 out of 5 stars

First time with Alfa, won't be the last! 28th October

So well organised from start to finish, coach driver was great along with the hotel staff and the entertainment. The choice on the menus was wonderful and beautifully presented, haven't been so well looked after in a long time.

Date of experience: November 7, 2024

B
5 out of 5 stars

Great reception and service

Great reception and service

Date of experience: November 6, 2024

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