Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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All reviews

999 total • Write a review

Showing 801 - 810 of 995 reviews
HY
5 out of 5 stars

Can You Improve On Perfection???

Great hotel situated on the sea front.Staff were excellent as was the food & entertainment. The coach driver was a 10/10 rating..so knowledgable with some added humour. All in all a lovely 5 days.

Date of experience: November 18, 2024

LC
4 out of 5 stars

Hotel great

Hotel great , staff and food excellent apart from packed lunch for homeward trip. I ordered tuna mayo and got 2 slices of soggy bread, butter not spread in thick clumps, covered in mayo and wet lettuce, no tuna in sight. It went straight in the bin a waste of £5. I appreciate it was nothing to do with Alpha and I will definitely travel with you again and also go back to the Hydro

Date of experience: November 18, 2024

MM
5 out of 5 stars

great food nice hotel great staff and…

great food nice hotel great staff and really enjoyed ourself,s

Date of experience: November 18, 2024

K
5 out of 5 stars

Great company for going solo.

Great hotels and trips out. Fabulous food with great selections for every meal. Really comfy beds for a good night's sleep.

Date of experience: November 17, 2024

O
4 out of 5 stars

Drivers excellent

Drivers excellent, Hotel comfortable and clean ,dining room tables too small and was rushed with meals, meals were excellent staff very friendly and helpful, excursions not very good Exeter ok , Totnes was dumped off with no information of what was there . Will use Alfa again very enjoyable holiday.

Date of experience: November 13, 2024

CM
5 out of 5 stars

Recent Trip To Eastbourne

We met the tour at Tamworth Moto Services interchange. The transfer onto the coach was straight forward. Although we arrived in Eastbourne later than planned due to accidents on the motorway (not Alfa's fault) Shaun our driver kept us well informed. The hotel was lovely and clean, pleasant staff and the food was generally good or excellent. The trip to Brighton was lovely with plenty of time to explore before heading back calling in at Beachy Head for a short time. The journey back was fine with 2 comfort stops. Overall very well organised and we will definitely travel with Alfa again.

Date of experience: November 13, 2024

TT
5 out of 5 stars

Group Holiday Experience

The Cliffe Norton Hotel in Tenby a great place to be yourself. A good bunch of friends helped to make our stay a good laugh. So relaxing.

Date of experience: November 13, 2024

JB
4 out of 5 stars

relaxed-with no problems

relaxed-with no problems nice hotel and good food/service

Date of experience: November 13, 2024

at
5 out of 5 stars

Good hotel

Good hotel, entertainment,travel

Date of experience: November 13, 2024

JW
5 out of 5 stars

The George Hotel in Criccieth is one of…

The George Hotel in Criccieth is one of our favourites as so friendly, lovely accommodation and great food. Plus we love the place and the area.

Date of experience: November 13, 2024

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